Zalina Kalmykova
Regional Director of Operations at IPERC Academy- Claim this Profile
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English Native or bilingual proficiency
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Russian Native or bilingual proficiency
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Arabic Elementary proficiency
Topline Score
Bio
Credentials
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Talkdesk Agents Certification
TalkdeskFeb, 2020- Oct, 2024 -
Talkdesk Supervisors Certification
TalkdeskFeb, 2020- Oct, 2024 -
Certified Counselor
U.S. News Global EducationAug, 2019- Oct, 2024 -
Thinking Like a Leader (2013)
LinkedInApr, 2019- Oct, 2024 -
Learning Salesforce
LinkedInDec, 2018- Oct, 2024 -
Prepare Yourself for a Career in Sales
LinkedInOct, 2018- Oct, 2024 -
Managing High Performers
Lynda.comFeb, 2018- Oct, 2024 -
Managing High Potentials
Lynda.comFeb, 2018- Oct, 2024 -
Ryan Holmes on Social Leadership
Lynda.comFeb, 2018- Oct, 2024
Experience
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IPERC Academy
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United States
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Education Administration Programs
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1 - 100 Employee
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Regional Director of Operations
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Jul 2022 - Present
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Director of University Programs
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Jan 2022 - Jul 2022
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Florida International University
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United States
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Higher Education
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700 & Above Employee
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Student success coach
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Jun 2021 - Dec 2021
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Shorelight
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United States
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Higher Education
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300 - 400 Employee
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Program Coordinator / Team Lead - American Collegiate Live
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Aug 2020 - Dec 2021
Guiding, preparing and motivating students to a successful undergraduate or graduate experience and degree completion Delivering exceptional student services, beginning with pre-arrival processes, airport transfers, orientation programming, on-going virtual student services support, and student acculturation into the university Contributing to the design and delivery of services that provide a strong foundation for the student’s academic success Providing mentorship, training, and coaching to support student skill development in areas including but not limited to goal setting, strategic planning, cultural competency and interpersonal relationships Managing student success by actively monitoring student engagement and providing feedback to faculties Fostering community-building among students by organizing and executing activities and events both online and in person Show less
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B2C- Direct Sales, MENA
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Nov 2018 - May 2020
Lead management ( Managing digital campaigns, lead volume, and lead conversion activities by maintaining high-level knowledge of programs, products, processes, and policies). Using consultative sales approach to guide and support prospective students through the enrollment processConversion activities ( Leveraging available tools and developing new tools that move students through the conversion process, including scholarships, student ambassador connections, webinars, testimonials, and campus visits)Tracking and reporting ( Maintaining and keeping updated an ongoing student pipeline status dashboard in the Salesforce CRM, to provide ongoing updates and reports to the team on the health of the student pipeline) Show less
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Student Enrollment Ambassador
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Apr 2017 - Nov 2018
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U.S. News Global Education
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United States
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Higher Education
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1 - 100 Employee
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Education Counselor
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Nov 2018 - May 2020
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Dubai Land Department
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United Arab Emirates
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Real Estate
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100 - 200 Employee
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Assistant Operations Manager
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Jan 2017 - Mar 2017
Monitoring processes and procedures of residency and trade license opening for UAE property owners, by working closely with Economic Department and immigration authorities, to ensure smooth operation and quality control Monitoring processes and procedures of residency and trade license opening for UAE property owners, by working closely with Economic Department and immigration authorities, to ensure smooth operation and quality control
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GGICO Properties
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Ghana
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Insurance
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1 - 100 Employee
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Internship
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Mar 2015 - Apr 2015
Human Resource Department:
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Education
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2013 - 2017
University of Wollongong in Dubai
Bachelor of Commerce - BCom, Management
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