Human Resources Specialist

• Oct 2022 - Present

Employee relations Employee relations

Field care consultant

• Nov 2018 - Present

Human Resources Payroll Coordinator

• Apr 2022 - Sep 2022

Customer Service Representative

• Aug 2018 - Sep 2022

Collections for healthcare systems Collections for healthcare systems

Graduate Student

• Aug 2020 - Sep 2021

Human Resources Director

• Mar 2019 - Sep 2021

Human Resources Recruiter

• Jan 2018 - Feb 2021

Field Clinician

• Jun 2017 - Aug 2020

Presenting Solutions to Stakeholders Clinical data and Research management Medical terminology Data analysis and research Project management Recruitment assistant Surveying patients about their experience during their time using the products Created schedules Employee trainer Consulted with the patients about their Rehabilitation progress while using the medical device Spreadsheets from excel and the rest of Microsoft software was used Workman’s comp patient care/ administrative input HRIS Equipment maintenance Traveling to different work sites Setting up different worksites for new employees and managing the site until it was time to move to the next site (project management) Inputting new patients Data collection and Data entry Handling the medical device equipment Manually putting the device together Traveling nationwide to different patients Medical terminology Managing the patients progress while using the machine Making myself available to all patients under my account Customer service Customer Relationship Management Multitasking Computer software Typing Disassemble/Reassemble devices Troubleshooting Telephone etiquette HIPAA compliance Some Maximo software experience

Quality Assurance/Healthcare Recruiter

• Dec 2016 - Nov 2017

Data analysis Healthcare systems software Onboarding Marketing Surveying Screening Revenue cycle management Implementation of healthcare organization’s policies and procedures for the best quality care Worked independently and in groups HIPAA compliant with confidential information SQL Data entry Medical terminology Account management Responsible for oversight and monitoring. This includes gathering, assessment, and analysis of data from many sources to identity systemic strengths and weakness. Recommend resolutions for assuring and improving the effectiveness of systems and the quality and appropriateness of distinct services provided to persons in a giving program. Addressed concerns of the person receiving services as well as the stakeholder in ensuring that the protections or well-being of that persons are advocated and implemented. Responsible for ensuring that all staff working in support services have appropriate training and competent in delivering those services according to DDS policy and regulations. Conducted evaluation of service sites to ensure compliance with DDS environmental policies as well as identify needs of the service site to remain in compliance. Effectively communicated with internal team and external governing agencies by providing feedback of evaluations and assessments to meet standards or convey continuous improvement of the agency. Remote work Some revenue cycle management for department Gave analytical assessments to determine solutions

Yeoman

• Aug 2015 - Sep 2017