Customer Operations Specialist

• Aug 2022 - Present

Head Of Business Development

• Sep 2018 - Aug 2022

Spearheading the Business Development Department in the lines of Mobile, Web, and Cloud solutions development.

Technology Consultant

• Aug 2017 - Sep 2018

Res.Q - Business Development Executive

• Nov 2016 - Jul 2017

RES.Q, a cloud-based suite of solutions which is designed and developed to help streamline quality inspection through a digital, interface-driven process and provide you with 360° visibility into production quality across your factory floor.Establish relationships with top management in the apparel industryRaise awareness and promote Res.Q by initiating cold calls Set up meetings with top management of apparel companiesInspect and evaluate the apparel production process in production facilities

Project Manager

• Nov 2013 - Sep 2014

Conducted Market Study to attract a prime location to establish and operate the OutletThe point of contact to communicate the project status and update the foreign principles and other stakeholdersDevelop pricing strategiesEngaged in product development to ensure the food matches the palate of the marketDeveloped marketing planning activities by aligning with the franchise brand guidelinesWorked closely with the foreign principles in executing the project.Created and maintained comprehensive project documentation, plans, and reports

Senior Marketing Executive

• Jan 2013 - Oct 2013

Establishing and networking with a range of stakeholders including customers,suppliers and partner organizations.Developed recurring customers on the key accounts handled.Managed and trained a set of interns. Coordinate with the production team to deliver the projects on timeStreamlined the 3D designs process which took 2 to 3 weeks in 3 to 5 days. Supported the Marketing Manager in implementing marketing strategies by studying and adapting to the micro and macro environment