Experience

Space Top Co. Ltd

• Saudi Arabia
• Telecommunications
• 1 - 100 Employee

• Security System Technician

  • Jun 2023 - Present

  Installing computer hardware and software such as operating systems or applications on a computer system Installing and repairing radios (Motorola), antenna , cables, insulators, switches, and other equipment used in radio transmission and reception. Installing and repairing of Hytera Cell Enhancer in field and plants. Installing computer hardware and software such as operating systems or applications on a computer system Installing and repairing radios (Motorola), antenna , cables, insulators, switches, and other equipment used in radio transmission and reception. Installing and repairing of Hytera Cell Enhancer in field and plants.



National Aerospace Science & Technology Park (NASTP)

• Defense and Space Manufacturing
• 200 - 300 Employee

• IT Support Specialist

  • Nov 2022 - Mar 2023

  Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (On-Site, Remote and On Phone) Work experience with Vonage and Nextiva VOIP (Desktop and Application) Provided Support to Vonage and Nextiva Users Managed and Setup Telephones and Mobiles for Users Planned, Update, and follow thoroughly work instructions with regards to the maintenance of the telecom network. Worked with DP to manage telephone network. Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Trained new junior staff Providing Virtual machines ( Cloud and Local) to Employees as Needed Show less



Sabaq Foundation

• Pakistan
• E-learning
• 1 - 100 Employee

• • Oct 2019 - Nov 2022

  • Installing and Configuring computer hardware, software, system, networks, printers and scanners. • Monitoring and maintaining computer systems and networks. • Responding to employees in a timely manner to serve issues and requests. • Answering end-user IT questions and troubleshoot standard IT issues, questions, problems and failures with hardware, software, peripherals or workstations. • Physically via visiting end-user and remotely via telephone, email or instant messaging. • Replacing and repairing equipment as necessary. • Researches and Develops solutions for standard software and hardware questions, issues, problems and failures • Windows 10 troubleshooting, system configurations, user profiles, firewall and internet settings • CCTV camera installation and troubleshooting. • Network troubleshooting, connectivity, setup • Troubleshot email configuration and Backup • Installed and Maintained Wireless networks • Installed and Maintained Security Appliances • Transferred data from various platforms and operating systems to new workstations • Troubleshot and resolved hardware/software issues • Completed installation of various operating system and software packages • Responsible for the day-to-day IT requirements of the company such as user management, troubleshooting, help and advice. • Maintaining desktop applications, local area networks. Show less

• • Oct 2017 - Oct 2019

  Managing DatabaseManaging WebsiteData Analysis and Data ManagementEducation Planning and Mapping (Website)Generating Sheets for Uploading and DownloadingVideo Conversions (Microsoft Expression Encoder, HandBrake, FFMPEG Scripting)Uploading on Youtube and Database MappingSales Reports (Database)Technical Training to Clients



Capital Marketing Services

• Islamabad, Pakistan

• IT Supervisor

  • Jul 2011 - Aug 2012

  Analyzing existing computer systems and making recommendations for upgrades and improvements. Developing and overseeing the installation of systems, which include software and hardware. Performing tests and troubleshooting, as well as quality assurance. Implementing safety procedures and data recovery plans. Recruiting, training, and evaluating staff members. Developing user manuals, as well as policies, procedures, and safety protocols. Collaborating with other departments and professionals in the development of IT systems. Ensuring all installations, maintenance, and upgrades are carried out on schedule and to client specifications. Delegating tasks and developing budgets and work schedules. Staying up-to-date with field advancements and ensuring the team receives refresher training as well. Show less