Experience

RCI: Sports Management Solutions

• United States
• Spectator Sports
• 1 - 100 Employee

• Operations Coordinator

  • Jan 2023 - Present



Texas A&M Rec Sports

• United States
• Higher Education
• 100 - 200 Employee

• Strength and Conditioning Attendant

  • May 2022 - Jan 2023



Clutch Entertainment Group

• United States
• Spectator Sports
• 1 - 100 Employee

• Sponsorship Development Associate

  • Sep 2021 - Jan 2022

  • Made high-volume outbound calls to local businesses to set up appointments aimed at potential partnerships • Maintained CRM system for targeted businesses • Developed sponsors and rapport with new and existing companies generating revenue • Made high-volume outbound calls to local businesses to set up appointments aimed at potential partnerships • Maintained CRM system for targeted businesses • Developed sponsors and rapport with new and existing companies generating revenue



Brazos Valley Bombers

• United States
• Spectator Sports
• 1 - 100 Employee

• Head Sales and Ticketing Intern

  • May 2021 - Aug 2021

  • Handled purchases of season ticket holders and digitally organized their seating through Ticket Return Box Office • Made outbound calls to Bombers leads • Managed inbound calls for customers wanting information or changes to their purchases • Generated record-breaking attendances for Cavalry soccer games and Bombers baseball games through community outreaching efforts and high volume outbound calls • Handled purchases of season ticket holders and digitally organized their seating through Ticket Return Box Office • Made outbound calls to Bombers leads • Managed inbound calls for customers wanting information or changes to their purchases • Generated record-breaking attendances for Cavalry soccer games and Bombers baseball games through community outreaching efforts and high volume outbound calls



Brazos Valley Cavalry FC

• United States
• Spectator Sports
• 1 - 100 Employee

• Sales and Ticketing Intern

  • May 2021 - Jul 2021

  • Handled purchases of season ticket holders and digitally organized their seating through Ticket Return Box Office • Made outbound calls to Cavalry leads • Managed inbound calls for customers wanting information or changes to their purchases • Generated record-breaking attendances for Cavalry soccer games and Bombers baseball games through community outreaching efforts and high volume outbound calls • Handled purchases of season ticket holders and digitally organized their seating through Ticket Return Box Office • Made outbound calls to Cavalry leads • Managed inbound calls for customers wanting information or changes to their purchases • Generated record-breaking attendances for Cavalry soccer games and Bombers baseball games through community outreaching efforts and high volume outbound calls



12th Man Foundation

• United States
• Spectator Sports
• 1 - 100 Employee

• Ticketing Assistant

  • Aug 2020 - Jul 2021

  • Provided exceptional customer service to donors, general public, faculty/staff and other external customers through timely and satisfactory resolution of concerns or requests • Utilized information disseminated from Ticketing Department, such as sales information notes or specific communication from manager • Responded to customers’ requests and inquires accurately; refer customer to most qualified internal contact if unable to resolve • Worked effectively in automated ticketing software, specifically Paciolan Show less



Austin Gilgronis

• United States
• Spectator Sports
• 1 - 100 Employee

• Student Sales Representative

  • Feb 2021 - Mar 2021

  • Understood knowledge of product to be sold along with everything the organization embodies • Made outbound cold calls to sell season tickets and various other packages • Won first place in student sales competition by selling most ticket packages • Understood knowledge of product to be sold along with everything the organization embodies • Made outbound cold calls to sell season tickets and various other packages • Won first place in student sales competition by selling most ticket packages



Armed Forces Bowl

• United States
• Spectator Sports

• Armed Forces Bowl

  • Dec 2020 - Dec 2020

  - Assisted in the assembling and tearing-down of A-frame advertisements in their required positions around the perimeter of the football field. - Made sure that A-frames were in the correct position on the field according to the layout plan given by the Armed Forces Bowl. - Assisted in the assembling and tearing-down of A-frame advertisements in their required positions around the perimeter of the football field. - Made sure that A-frames were in the correct position on the field according to the layout plan given by the Armed Forces Bowl.



Cowart Sports Events - Texas State Championship and Southwest Regional Showcase

• College Station-Bryan Area

• Event Operations Worker

  • Jun 2020 - Jun 2020

  - Carried out the required operations and assigned tasks to assist with tournament success - Processed financial transactions for patrons entering the facility with focus on balanced transactions and totals for each shift - Managed scorecards and official documentation for tournament staff - Assisted with event maintenance, helped to organize and clean facilities - Carried out the required operations and assigned tasks to assist with tournament success - Processed financial transactions for patrons entering the facility with focus on balanced transactions and totals for each shift - Managed scorecards and official documentation for tournament staff - Assisted with event maintenance, helped to organize and clean facilities