Experience

Vida Downtown Dubai

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Guest Service Agent

  • Feb 2023 - Present

  Greeting people with professional manner, managing over 30 check-in and check-out tasks per day handling the reservations by travel agents and direct bookings. Responding outside calls and emails.Orginizing payments and recorded receipts for the service and for the guests.Arranging stayers’ documents invoices and registration cards on time.Liaise with housekeeping members to ensure rooms status and set-ups accordingly and valuing team Greeting people with professional manner, managing over 30 check-in and check-out tasks per day handling the reservations by travel agents and direct bookings. Responding outside calls and emails.Orginizing payments and recorded receipts for the service and for the guests.Arranging stayers’ documents invoices and registration cards on time.Liaise with housekeeping members to ensure rooms status and set-ups accordingly and valuing team



Hyatt Place

• Hospitality
• 700 & Above Employee

• Receptionist

  • Dec 2022 - Jan 2023

  Creating welcoming experience for people with emphaty and care.Doing check-in and Check-out procedures.Giving proper handover to the team accordingly.Answering the Phone calls and provide housekeeping teams with the guest requests.Suporting team on Its work and following up all standards of front office. Creating welcoming experience for people with emphaty and care.Doing check-in and Check-out procedures.Giving proper handover to the team accordingly.Answering the Phone calls and provide housekeeping teams with the guest requests.Suporting team on Its work and following up all standards of front office.



Zaya Al Barati Hotel Living

• Dubai, United Arab Emirates

• Receptionist

  • Dec 2020 - Sep 2022

  Greeting guests and visitors with well manner,providing them with exceptional service. Having a check and scan stayers’ identity documents.Introdusing hotel’s policy and facilties To the guests and visitors and guiding them through it Followng up check-in and check-out procedures Collaborating with concierge and housekeeping teams regarding inquries. Greeting guests and visitors with well manner,providing them with exceptional service. Having a check and scan stayers’ identity documents.Introdusing hotel’s policy and facilties To the guests and visitors and guiding them through it Followng up check-in and check-out procedures Collaborating with concierge and housekeeping teams regarding inquries.



Mediapark Group LLC

• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Assistant

  • Mar 2019 - Oct 2020

  Greeting customers to the store,performing picks up customers orders for holding until pick up Maintain professional and technical knowledge by experiencing workshop.Handling claims and returns. Zoning the area,arranging merchandise and identifying damages and shrinks.Maintaining electronics Area by stocking or rotating merchandise,removing damaged goods,setting up,cleaning displays and Securing high price items.Assisting customers with questons regarding tablets,computers,gaming consoles TVs and other electronic devices Show less