Zakaria Hj Abdul
Administrative Executive cum Customer Support Executive. at NAZA KIA SDN BHD- Claim this Profile
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Bio
Experience
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NAZA KIA SDN BHD
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Administrative Executive cum Customer Support Executive.
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Apr 2011 - Present
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Customer Support Executive
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Jun 2008 - Present
Attand walk in, via phone and via mail on customer complaintAssist customer on product wise of Naza productProvide personalise service by providing door to door service to selected customer .Attand any enquaries from HQ related to company product from customer.
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Senior Call Centre Officer
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Feb 2002 - Apr 2007
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Account Manager
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Aug 1995 - Feb 2002
Attand Corporate Customer on Celcom wide range product ie fixed line , mobile and data.Provice door to door service and personliase.Liase with the decision maker on the prospect company ie CFO or COO.Collect monthly bills from corporate customer client to ensure free hassle on payment bills to ensure continous support of the product.Attand road show organise by the Department. Attand Corporate Customer on Celcom wide range product ie fixed line , mobile and data.Provice door to door service and personliase.Liase with the decision maker on the prospect company ie CFO or COO.Collect monthly bills from corporate customer client to ensure free hassle on payment bills to ensure continous support of the product.Attand road show organise by the Department.
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Education
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Sekolah Menengah Sultan Muhammad,Batu Berendam.Melaka.