Experience

CASPER & GAMBINI LTD

• Lebanon

• Hospitality Manager

  • Feb 2020 - Present

  Analyzing the monthly P&L and Menu Engineering Public relations and customer satisfaction Training and developing the team Performance appraisal Handling all client's incidents with solutions to be trained Follow up on invetories , sequence of serice , mysterry shopper steps Food safety trainings to the team Analyzing the monthly P&L and Menu Engineering Public relations and customer satisfaction Training and developing the team Performance appraisal Handling all client's incidents with solutions to be trained Follow up on invetories , sequence of serice , mysterry shopper steps Food safety trainings to the team



toters delivery

• Lebanon

• Hospitality Manager

  • Jan 2019 - Feb 2022

  Handling all the details relevant to 2 warehouses located in beirut. Responsible for setting par levels to purchase items based on Responsible of initiating systems relevant to the expiry items in all the stores Responsible of controlling the waste especially the one with short shelf life Training and developing the team Analyzing the monthly labor cost Involve the employees about their career path Seeking for always best market rate products Handling all the details relevant to 2 warehouses located in beirut. Responsible for setting par levels to purchase items based on Responsible of initiating systems relevant to the expiry items in all the stores Responsible of controlling the waste especially the one with short shelf life Training and developing the team Analyzing the monthly labor cost Involve the employees about their career path Seeking for always best market rate products



F.T.C. Leila Restaurants

• Lebanon

• Assistant Manager

  • Feb 2015 - Jan 2018

  Follow up on the sequence of service Involved in the P&L and menu engineering Training and motivating the team Initiate competitions in order to make the work environment smooth and fruitful Customer satisfaction Inventory Labor cost Food safety hygiene sessions Follow up on the sequence of service Involved in the P&L and menu engineering Training and motivating the team Initiate competitions in order to make the work environment smooth and fruitful Customer satisfaction Inventory Labor cost Food safety hygiene sessions