zaira shah
IT Support Engineer at Mobilink- Claim this Profile
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Bio
Experience
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Mobilink
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IT Services and IT Consulting
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200 - 300 Employee
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IT Support Engineer
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Mar 2017 - Present
Working as an IT support engineer, providing support to JAZZ users nationwide, dealing with all the issues that users face in software/hardware nationwide,providing remote support to users. Solving technical problems in different operating systems and Networks. Preparation & Analysis of different Reports on IT equipment’s and software’s. Preparation and analysis of different reports on Trouble Tickets for identification of problems. Configuration and archiving and troubleshooting of Microsoft Outlook client. Configuring and troubleshooting wireless networks. Set up new user mail accounts. Troubleshoot system and network problems and diagnose and solve hardware/software faults. Monitor and maintain computer systems and networks. Install and configure computer systems, printers, telephones. Working on daily basis excel reporting. Show less
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BLS Solutions
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Pakistan
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IT Services and IT Consulting
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1 - 100 Employee
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Web Developer
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Sep 2016 - Dec 2016
Worked as a full stack developer as an INTERNEE Engineer. Worked on PHP, developed websites, forms etc. Worked as a full stack developer as an INTERNEE Engineer. Worked on PHP, developed websites, forms etc.
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NIE
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Islamabad
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Internship
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Jun 2015 - Jul 2015
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PTCL.Official
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Pakistan
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Telecommunications
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700 & Above Employee
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Internship
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Jun 2014 - Jul 2014
Worked on Transmission system(SDH), Huawei Switching System Worked on Transmission system(SDH), Huawei Switching System
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Education
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University of Engineering and Technology, Taxila
Engineer’s Degree, Computer Engineering -
Punjab College
FSc Pre Engineering, 84% -
Grammar Public School
Matriculation, Computer Science