Experience

Transak

• United States
• Financial Services
• 1 - 100 Employee

• Senior Risk Analyst

  • Jun 2023 - Present

  Daily basis monitoring and reviewing of crypto-transactions, business partner and individual profiles in order to identify unusual and suspicious activity. • Investigating & representing chargeback and taking action according to Visa & Mastercard rules. • Identify and analyze alerts generated by the screening system in order to identify politically related individuals, entities involved in financial crime, as well as sanctioned or terrorism-related entities. • Partner onboarding by conducting KYB’s (Know your Business) for new partners for API integration which help partners to use our crypto onramp services in the Defi space. • Establishing partner's risk ranking depending on partner's bussiness type, ownership and background history. • Comply with rules and regulations, including without limitation, AML and OFAC/Sanctions requirements all internal policies, procedures, and guidelines. • Knowledge in AML/KYC, Sanctions, PEPs & Sanctions screening & EDD • Training new & existing team members for updating the knowledge gap and handling the queries. Show less



noon

• Saudi Arabia
• Retail
• 700 & Above Employee

• Senior Risk Analyst

  • Nov 2020 - Jun 2023

  • Understand the various operations across Risk Team. • Understand requirements of the stake holders and Map them with data source /data warehouse. • Basic knowledge of using SQL and google data studio. • Provide execution support on risk assessments and system availability. • Perform business analysis and data queries using SQL • Develop and oversee the initiation of strategy recommendation. • Use statistical analysis to segment customer behavior and develop targeted solution to prevent coupon. installs, inventory and debit card fraud. • Worked on risk assessments on Sift and helped on integration of rules for manual investigation Chargeback Experience • Chargeback representment clarification and for reconciliation process. • Initiated recovery process for the disputes by getting in touch with the acquiring banks in UAE. • Formed SOP for reconciliation process for all the disputes that is represented by the Noon. • Doing deep-dive for the pre-arbitration and arbitration for the cases were the 1st representment is not accepted • Co-ordinating with acquiring banks regarding the reconciliation process and recovery. • Reducing buyer abuse and risk patterns by RCA of each dispute received through chargeback • Training and mentoring other teammates in chargeback and buyer abuse and buyer risk. Audit and Training experience • Team Management. (Managed a team of 8 analysts to deliver monthly business targets). • Built Quality Audit Process for the team. Quality Audits stood as one of the important KPIs for the investigators. (Process improvement and updates were a part of the process too). • Identification of abusive customer (policy and legal abuse). • Process Trainer for the newly hired investigators and developed SOP for the process. Show less



Amazon

• United States
• Software Development
• 700 & Above Employee

• Transaction Analyst

  • Jul 2017 - Jul 2018

  • Investigated accounts/transactions and made decisions regarding their validity based on available internal and 3rd party data and tools like Targus, bank verification • Analyze the key levers of the business to identify trends and proactively take action to improve efficiency and reduce time to new fraud Modus Operandi. • Keep abreast of trends and fraud issues impacting the retail industry. Ensure that Amazon is leading the curve in identifying and preventing new fraud attacks • Reduction of false positives • Met and exceeded both productivity and decision quality goals Show less