Zainab Bhatti

Social Media Executive Intern at BT Local Business
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Punjabi Full professional proficiency
  • Urdu Professional working proficiency

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Experience

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Social Media Executive Intern
      • May 2023 - Present

      ● Assisted in developing and implementing social media strategies within the entire organisation, which enhanced the company's online presence and engaged with target audiences effectively resulting in a 170% growth in followers in 4 months. ● Created engaging content for various social media platforms, including Facebook, Twitter, Instagram, and LinkedIn using corporate branding tools, upholding the company's brand guidelines and social media marketing objectives. ● Monitored social media channels and responded promptly to inquiries, comments, and messages from followers, with a 100% customer satisfaction rate, boosting the company’s engagement. ● Conducted market research and competitor analysis to identify emerging trends, best practices, and opportunities for improvement in social media marketing strategies, which was presented to the MD and senior leadership team and used in their latest sales plan. Show less

    • United Kingdom
    • Advertising Services
    • 400 - 500 Employee
    • Strategy Intern
      • Jul 2023 - Aug 2023

      ● Aided in research for various client rebranding, naming, and product design projects. ● Shadowed the DBP senior management team in external client meetings and pitches. ● Presented my own rebrand presentation to the London strategy directors. ● Developed skills and learning in brand strategy, identity, communications, and brand management. ● Contributed to ideas on innovation and brand strategy to address internal and external challenges. ● Explored the various areas of brand identity – through a design and strategy lens. Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador
      • Sep 2022 - May 2023

      ● Act as a liaison between students, faculty, staff, and prospective students and their families. ● Provide campus tours and assist with admissions events to showcase the institution's facilities, programs, and campus life. ● Share personal experiences and insights to help prospective students make informed decisions about their educational choices. ● Foster a welcoming and inclusive environment by engaging with diverse groups of students and promoting campus diversity initiatives. ● Communicate effectively with prospective students and their families, addressing questions and concerns about the institution and its offerings. ● Provide feedback and suggestions to improve recruitment strategies and enhance the overall student experience. Show less

    • Canada
    • Retail
    • 700 & Above Employee
    • Omnichannel Marketing Virtual Internship Programme
      • Mar 2023 - Mar 2023

      ● Developed an integrated marketing plan for the brand, demonstrating creative and analytical thinking. ● Developed knowledge in SEO and Content Management System (CMS) platforms. ● Pitched a digital product strategy, conducting market research and product development. ● Developed an integrated marketing plan for the brand, demonstrating creative and analytical thinking. ● Developed knowledge in SEO and Content Management System (CMS) platforms. ● Pitched a digital product strategy, conducting market research and product development.

    • Australia
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Branding and Design Virtual Internship Programme
      • Nov 2022 - Dec 2022

      ● Effectively assisted in the creation of new brand guidelines, through understanding the visual identity and culture to align and refine all comms and content from the organisation. ● Presented a design proposal and digital marketing plan for a ‘mock’ new product, which was launched through a 100 virtual event. ● Responsible for monitoring new customer uptake through deploying community engagement tactics such as loyalty schemes. ● Effectively assisted in the creation of new brand guidelines, through understanding the visual identity and culture to align and refine all comms and content from the organisation. ● Presented a design proposal and digital marketing plan for a ‘mock’ new product, which was launched through a 100 virtual event. ● Responsible for monitoring new customer uptake through deploying community engagement tactics such as loyalty schemes.

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Lead Generation and Sales Intern
      • May 2021 - Oct 2021

      ● Shadowing internal and external meetings with MD and senior management team. ● Conducted market research and analysed data, and emerging market trends to assess current customer acquisition techniques. ● Delivered weekly reports on lead gen activities using the traffic light system, summarising the overall status, key progress, major risks and mitigations and next steps to keep the senior team informed. ● Facilitated meetings with existing customers on their current bundles and identified new sales opportunities which led to increased sales. Show less

Education

  • University of Southampton
    Business Management BSc
    2021 - 2024
  • Forest School
    A-Levels
    2014 - 2021

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