Experience

Five Rivers IT Inc.
• United States
• Computer Networking Products
• 1 - 100 Employee
• Service Desk Technician

  • Aug 2021 - Present


On-Site Technology

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Intern

  • May 2021 - Jul 2021

  • Performed Software Installations and upgrades to both Windows Server & Desktop operating environments. • Installing VOIP through VMware and creating DNS with the port forwarding and firewall configurations using Cisco Meraki. • Running wires for installation of IP cameras with their configurations in the server. • Handled escalations and critical situations related to the network infrastructure, including network continuity as well as testing of routers switches with all the connections. • Hands on Practice with Cisco Meraki, Auto Task, IT Glue, Datto. • Installed more than 60 Desktops and its peripherals with their networking and printers sharing. • Resolved an issue related to SAP crystal reports viewer for the client. Show less



Hotel One (Pvt.) Ltd. Hashoo Group

• Marketing Communication Manager - Acting

  • Oct 2015 - Dec 2016

  • Reporting to General Manager Operations and Heading the division of Marketing for a chain of 18 hotels till the end of 2016. • Recognized for efforts and services for achieving Hotel One's highest ever revenue in March 2016.• Played an integral role in successfully launching eight new Hotel Properties. • Developed, Executed, and managed nationwide integrated marketing plans designed to penetrate and grow targeted markets.• Directed graphic design creatively in order to effectively guide both in-house designer and outside agencies.• Work closely with GM and Director Sales to ensure alignment between Marketing efforts, Sales force and Revenues.• Conduct annual budget planning and formulate a Marketing Calendar accordingly. • Act as guardian of the Corporate Brand across all internal or external brand applications.• Build and maintain relationships with external agencies, media personnel, group Hotels and key decision makers.• Implemented creative planning in the design and structure of all events.• Supervised and developed contracts, proposals, and customized marketing strategies to meet client needs, as well as financial goals. Show less

• Sr. Executive Marketing & Communications

  • May 2014 - Oct 2015

  • Assisted the Head of Marketing with the development, implementation and management of promotions for company in conjunction with overall marketing plan as well as marketing budget of the company.• Solicited editorials in the daily, weekly, monthly papers, magazines and other publications for Hotel properties nationwide promotions.• Maintained accurate records of all pricings, for nationwide brandings. • Coordinating for department wide development and the implementation of a comprehensive marketing plan Maintaining and utilizing local inventory of marketing materials (Brochures, Folders, Promotional items).• Performing cost and benefits analysis on current market conditions.• Coordinating the design, layout, printing and distribution of season program brochures.• Arranging the suitable outdoor sites with the visual printing display in big cities.• Ensuring campaigns go out directly and on time.• Arranging for the printing and production of new materials (Literature, Certificates, sales kit Exhibition stands, Giveaways, etc.) Prior to the events.• Ensured that all sales related collateral’s were utilized as effective tools.• Controlled Marketing expenses to meet budget guidelines.• Prepared and executed regular Email & SMS campaigns that stimulated local interest in the hotel’s facilities.• Attending conferences and develop and maintain database contact list.• Nationwide effective and successful launch of client’s services and promoting the awareness of Company’s products.• Managing Intelligence & Activity Report on daily, weekly & monthly basis.• Daily activity and performance report for management.• Coordinating projects with internal departments such as research and customer service.• Maintained good relations with my Director, Rooms Division Department, Reservation, F&B, & Other revenue generating departments.• Assisted General Manager Operations, Marketing Head & Director Sales in preparation of proposals and presentations. Show less