Experience

Gross Synergy Sdn Bhd

• Malaysia
• Information Technology & Services
• 1 - 100 Employee

• Senior System Analyst

  • Apr 2023 - Present



Internec Business Sdn Bhd

• Kelantan, Malaysia

• IT Support Specialist

  • Jul 2018 - Present

  Key responsibilities: - Experienced in SQL Server administration & management. - Configured hardware, devices and software to set up new work stations for end users. - Provide high-quality technical support and customer service to end users through effective communication (via phone, remote online, and chat) and efficient troubleshooting. - Manage and implement internal/external application upgrades and new site application implementation. - Experience in Cloud Database Intelligence . - Make significant contributions to design, development and validation of testability product. - Quality inspection of company’s product. - Provide continual functional and technical support in any suitable management systems software. - I’m also offering a range of hardware and software product. - Consulting customer to manage their business become more efficiency. - Perform the deployment and installment of IT hardware, software and services. - Experienced in Point Of Sales (POS) specialization in Retail, F&B and Accounting POS Software. - Application Support (ERP software & Point of sales software, accounting software) - Involved in software testing (UAT experience, Android POS software) - IT Helpdesk support in general services Show less



Internec Techno Solutions

• Malaysia
• Software Development

• Customer Service Officer

  • Jul 2018 - Jul 2019

  Key responsibilities: - Handling and assisting financial department in issuing invoice, bills, sales order, delivery order, memos and quotation to customers. - Create and update records and databases with personnel, financial and other data - Manage phone calls and correspondence (e-mail, letters, packages etc.) - Maintaining general office files, including job files, vendor files, and other files related to the company’s operations. -Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Show less



Kechara Soup Kitchen Society

• Malaysia
• Non-profit Organizations
• 1 - 100 Employee

• Program Manager for Volunteering Program

  • Oct 2017 - Oct 2017



Public Works Department Malaysia [Jabatan Kerja Raya Malaysia]

• Malaysia
• Civil Engineering
• 700 & Above Employee

• Internship Trainee

  • Jun 2017 - Sep 2017

  During my internship program, my job scopes were various either inside or outside the office. One of the experiences was handling the recruitment of new industry training students at JKR, including provides training. I also assist my supervisor who was in charge to handle new intake for industry training. From this opportunities I have identify my talent to achieve goals and evolve flaw to measurably improve my performance at overall. Additionally, my established success training and supervising other industry training student had make me a significant contribution in this role. Apart from that, the duties during my internship program require writing, speech, MS Office skills, and an ability to convey task and ideas clearly. Moreover, I have done a lot of writing official letter for office usage and I praise that for my clarity of my writing. I am confident that my experiences during my internship program as well as during my presence in respective society at IIUM would qualify me for consideration Show less