Experience

Cara Care

• Netherlands
• Hospitals and Health Care
• 1 - 100 Employee

• Team Lead Customer Success

  • Sep 2022 - Present

  ▫️Demonstrate a customer-centric mindset, consistently putting customers first and going above and beyond to ensure their success ▫️Create success stories for customers by nurturing strong relationships, delivering exceptional service, and driving tangible results. ▫️Demonstrate a customer-centric mindset, consistently putting customers first and going above and beyond to ensure their success ▫️Create success stories for customers by nurturing strong relationships, delivering exceptional service, and driving tangible results.



Freiberuflich

• Germany
• Technology, Information and Media
• 700 & Above Employee

• Holistic Nutritionist

  • 2019 - 2022

  ▫️Preserving health and treating diseases by traditional herbal medicine, food and individual dietary supplements ▫️Restoring health by a personalised nutrition concept, individual herbal treatment according to your body type. ▫️treating infertility by herbs, food and traditional massage techniques ▫️Preserving health and treating diseases by traditional herbal medicine, food and individual dietary supplements ▫️Restoring health by a personalised nutrition concept, individual herbal treatment according to your body type. ▫️treating infertility by herbs, food and traditional massage techniques



El Ibrik

• Algeria
• Food and Beverage Manufacturing

• Key-Account-Managerin

  • 2015 - 2019

  ▫️Managing key accounts to increase revenue and customer satisfaction.▫️Analysing customer needs and market trends to provide strategic solutions.▫️Coordinating cross-functional teams for successful account execution.▫️Communicating regularly with customers to ensure needs were met.▫️Developing and delivering proposals to secure new business opportunities.

• Head of Customer Experience

  • 2010 - 2019

  ▫️Strategic planning for growth. ▫️Keeping track with customer needs and assuring that El Ibrik is becoming the number 1 brand for tea, herbal infusion and superfood in africa. ▫️Building longlasting cooperations with distributors and suppliers worldwide.▫️Building a customer journey that create potential clients into longterm happy and loyal customers▫️Nutritional advice and product recommendations



Phyto-Forte

• Photography

• Sales

  • 2005 - 2009

  ▫️Nutritional and Herbal consultation ▫️Sale of health products (Herbs, Honey, Supplements) ▫️Researching on traditional North African Medicine ▫️Nutritional and Herbal consultation ▫️Sale of health products (Herbs, Honey, Supplements) ▫️Researching on traditional North African Medicine