Experience

Hyatt Regency Austin

• United States
• Hospitality
• 1 - 100 Employee

• Finance Coordinator

  • Jun 2019 - Present

  • Accounts payable -Processing invoices for payment -Reconcile statements -Monthly Accruals and GL balancing. • Accounts Receivables -Post monthly Commissions and rent -Help identify bank deposits -Charge Backs. • General Cashier -Issuing house banks -Maintain current contracts and renew as needed -Ensure bank audits are completed monthly -Provide Change to managers • Verified and created invoices and payments. • Resolved various vendor disputes. • Monitored accounts payable and receiving transactions. • Collaborated with various department heads to communicate financial information. • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable. • Monitored office inventory to maintain adequate supply levels and order products. Show less

• Starbucks Manager

  • Jul 2018 - Jun 2019

  • Making sure quarterly meetings are completed. • Responsible for ordering, inventory management, as well as setting and evaluating pars. • Making the schedule and entering it into Kronos. • Entering invoices into our purchase log. • Executed new training initiative to improve skills and develop leaders from within. • Managed day-to-day operations, including supervision and assignment delegation for 12-member team. • Led employee performance reviews and discussed improvement strategies with each team member. • Trained and mentored new employees to maximize team performance and achieve daily performance objectives. • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. • Monitored safety and functionality of the espresso equipment and made adjustments to optimize productivity. • Consistently met financial targets with close monitoring of expenses, labor hours and supply use. • Greeted and assisted all customers daily in high-traffic retailer Show less

• Food And Beverage Supervisor

  • Nov 2016 - Jul 2018

  • Responsible for ordering, inventory management, as well as setting and evaluating pars. • Making the schedule and entering it into Kronos. • Entering invoices into our purchase log. • Employee of the Month in November 2017. • Won The Rising Star award for 2017. • Oversaw Starbucks food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards. • Scheduled over 10 employees by assigning shifts. • Kept equipment in good working order to maximize safety and cost-efficiency of operations. • Enforced staff performance and service standards to deliver consistent and positive customer experiences. Show less



The Driskill Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Room Service Cashier

  • Mar 2015 - Nov 2016

  • Taking guests' orders over the phone. • Entering data in both Micros and GoCon systems. • Setting up trays and amenities for our guests. • Employee of the month in June 2016.

• Houseperson

  • Jun 2014 - Mar 2015

  • Coordinating and managing team of housekeepers. • Nominated as the employee of the month in October 2014. • Discussed guest issues with front desk manager to devise speedy resolutions. • Immediately responded to guest concerns and requests and quickly handled all issues.