Zahra Shadan
Director Of Housekeeping at Gurney's Montauk Resort and Seawater Spa- Claim this Profile
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English Native or bilingual proficiency
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Turkish Full professional proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Experience
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Gurney's Montauk Resort and Seawater Spa
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Hospitality
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1 - 100 Employee
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Director Of Housekeeping
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May 2021 - Present
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The Dewberry Charleston
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United States
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Hospitality
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1 - 100 Employee
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Director Of Housekeeping
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Jan 2020 - May 2021
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Eldorado Hotel & Spa
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United States
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Hospitality
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1 - 100 Employee
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Director of Housekeeping
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Jul 2014 - Jan 2020
Responsibilities: - Responsible for Housekeeping and Laundry departments, - Effectively manage and monitor costs to significantly reduce expenses, - Implement numerous successful employee development programs that include effective job training, - Significantly reduce guest complaints, - Significantly improve Hotel cleanliness, - Effectively maintain improvements, Responsibilities: - Responsible for Housekeeping and Laundry departments, - Effectively manage and monitor costs to significantly reduce expenses, - Implement numerous successful employee development programs that include effective job training, - Significantly reduce guest complaints, - Significantly improve Hotel cleanliness, - Effectively maintain improvements,
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DoubleTree by Hilton
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United States
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Hospitality
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700 & Above Employee
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Director of Housekeeping
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2013 - 2013
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W Scottsdale
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Scottsdale, AZ
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Director of Housekeeping
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2009 - 2012
Financial responsibilities: Control cost through efficient utilization of personnel, materials and equipment. Responsible for a combined annual budget of over $900,000.00. Determine expense projections for the department. Monthly forecasting and yearly Budget. Human Resources Responsibilities: Responsible for all employee issues concerning 55 person staff in the Housekeeping department including incentive programs, motivation, hiring, supervisor training and development, scheduling, reviews and disciplinary action. Guest Satisfaction: Ensure product upkeep and standardization through continuous inspections of guest rooms and public areas. Voted number three in the company for Guest Satisfaction Index. Won OPPY Award for being the cleanest Starwood Property in Arizona. Inventory Management: Maintain the required inventory to operate a 224 room hotel, including linen, operational supplies and uniforms.
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Westin Kierland Resort and Spa
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Scottsdale, Arizona
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Assistant Director of Housekeeping/Laundry Manager
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Oct 2003 - May 2009
Finance Guest Satisfaction Inventory Management Personnel Management Talent Builder Finance Guest Satisfaction Inventory Management Personnel Management Talent Builder
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Westin La Paloma
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Tucson, Arizona
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Laundry Supervisor
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Jun 2001 - Oct 2003
Productivity Management Inventory Management Talent Builder Resource Management Productivity Management Inventory Management Talent Builder Resource Management
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The Wigwam
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United States
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Hospitality
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1 - 100 Employee
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Laundry Manager
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Apr 2000 - Jun 2001
Budgeting Forecasting Guest Satisfaction Inventory Talent Management Budgeting Forecasting Guest Satisfaction Inventory Talent Management
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Loews Ventana Canyon Resort
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Tucson, Arizona
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Housekeeping Manager
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Jul 1998 - Apr 2000
Budgeting Forecasting Inventory Purchasing Employee Satisfaction Budgeting Forecasting Inventory Purchasing Employee Satisfaction
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