Experience

Gurney's Montauk Resort and Seawater Spa

• Hospitality
• 1 - 100 Employee

• Director Of Housekeeping

  • May 2021 - Present



The Dewberry Charleston

• United States
• Hospitality
• 1 - 100 Employee

• Director Of Housekeeping

  • Jan 2020 - May 2021



Eldorado Hotel & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Director of Housekeeping

  • Jul 2014 - Jan 2020

  Responsibilities: - Responsible for Housekeeping and Laundry departments, - Effectively manage and monitor costs to significantly reduce expenses, - Implement numerous successful employee development programs that include effective job training, - Significantly reduce guest complaints, - Significantly improve Hotel cleanliness, - Effectively maintain improvements, Responsibilities: - Responsible for Housekeeping and Laundry departments, - Effectively manage and monitor costs to significantly reduce expenses, - Implement numerous successful employee development programs that include effective job training, - Significantly reduce guest complaints, - Significantly improve Hotel cleanliness, - Effectively maintain improvements,



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Director of Housekeeping

  • 2013 - 2013



W Scottsdale

• Scottsdale, AZ

• Director of Housekeeping

  • 2009 - 2012

  Financial responsibilities: Control cost through efficient utilization of personnel, materials and equipment. Responsible for a combined annual budget of over $900,000.00. Determine expense projections for the department. Monthly forecasting and yearly Budget. Human Resources Responsibilities: Responsible for all employee issues concerning 55 person staff in the Housekeeping department including incentive programs, motivation, hiring, supervisor training and development, scheduling, reviews and disciplinary action. Guest Satisfaction: Ensure product upkeep and standardization through continuous inspections of guest rooms and public areas. Voted number three in the company for Guest Satisfaction Index. Won OPPY Award for being the cleanest Starwood Property in Arizona. Inventory Management: Maintain the required inventory to operate a 224 room hotel, including linen, operational supplies and uniforms.



Westin Kierland Resort and Spa

• Scottsdale, Arizona

• Assistant Director of Housekeeping/Laundry Manager

  • Oct 2003 - May 2009

  Finance Guest Satisfaction Inventory Management Personnel Management Talent Builder Finance Guest Satisfaction Inventory Management Personnel Management Talent Builder



Westin La Paloma

• Tucson, Arizona

• Laundry Supervisor

  • Jun 2001 - Oct 2003

  Productivity Management Inventory Management Talent Builder Resource Management Productivity Management Inventory Management Talent Builder Resource Management



The Wigwam

• United States
• Hospitality
• 1 - 100 Employee

• Laundry Manager

  • Apr 2000 - Jun 2001

  Budgeting Forecasting Guest Satisfaction Inventory Talent Management Budgeting Forecasting Guest Satisfaction Inventory Talent Management



Loews Ventana Canyon Resort

• Tucson, Arizona

• Housekeeping Manager

  • Jul 1998 - Apr 2000

  Budgeting Forecasting Inventory Purchasing Employee Satisfaction Budgeting Forecasting Inventory Purchasing Employee Satisfaction