Zahra Mukhtar
IT & Digital Recruitment Consultant at SixteenFifty- Claim this Profile
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English Native or bilingual proficiency
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French Native or bilingual proficiency
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Spanish Limited working proficiency
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Portuguese Limited working proficiency
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Somali Native or bilingual proficiency
Topline Score
Bio
Tim K.
I worked with Zahra during a recent contract assignment - Zahra’s support has been excellent during the past year. Zahra truly embodies the word ‘consultant’ being professional, empathetic, communicative - and focused on a positive experience for contractor and client alike. Zahra is a true ambassador for SixteenFifty and the broader recruitment industry.
Tim K.
I worked with Zahra during a recent contract assignment - Zahra’s support has been excellent during the past year. Zahra truly embodies the word ‘consultant’ being professional, empathetic, communicative - and focused on a positive experience for contractor and client alike. Zahra is a true ambassador for SixteenFifty and the broader recruitment industry.
Tim K.
I worked with Zahra during a recent contract assignment - Zahra’s support has been excellent during the past year. Zahra truly embodies the word ‘consultant’ being professional, empathetic, communicative - and focused on a positive experience for contractor and client alike. Zahra is a true ambassador for SixteenFifty and the broader recruitment industry.
Tim K.
I worked with Zahra during a recent contract assignment - Zahra’s support has been excellent during the past year. Zahra truly embodies the word ‘consultant’ being professional, empathetic, communicative - and focused on a positive experience for contractor and client alike. Zahra is a true ambassador for SixteenFifty and the broader recruitment industry.
Credentials
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Personal Brand Bootcamp
HoxoAug, 2023- Oct, 2024
Experience
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SixteenFifty
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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IT & Digital Recruitment Consultant
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May 2022 - Present
SixteenFifty are the go-to experts in digital & technology talent consultancy. To find out more, visit us at www.wearesixteenfifty.com For our clients, we are recognised as leaders in the provision of future technology talent – from strategy defining leadership to execution specialists, we enable technology leveraged change. For the leaders and technologists we represent, we are recognised as much more than a traditional recruitment firm, we are known for delivering a career step… Show more SixteenFifty are the go-to experts in digital & technology talent consultancy. To find out more, visit us at www.wearesixteenfifty.com For our clients, we are recognised as leaders in the provision of future technology talent – from strategy defining leadership to execution specialists, we enable technology leveraged change. For the leaders and technologists we represent, we are recognised as much more than a traditional recruitment firm, we are known for delivering a career step change. We take the best practices of yesterday and augment them with the emerging technologies of today, so we can deliver your brightest tomorrow. We are passionate about people and we are drivers of progression. To us SixteenFifty is much more than a brand name, it’s our inspiration. To understand how working with SixteenFifty can benefit you, please email me at zahra.mukhtar@wearesixteenfifty.com or send me a message here. Show less SixteenFifty are the go-to experts in digital & technology talent consultancy. To find out more, visit us at www.wearesixteenfifty.com For our clients, we are recognised as leaders in the provision of future technology talent – from strategy defining leadership to execution specialists, we enable technology leveraged change. For the leaders and technologists we represent, we are recognised as much more than a traditional recruitment firm, we are known for delivering a career step… Show more SixteenFifty are the go-to experts in digital & technology talent consultancy. To find out more, visit us at www.wearesixteenfifty.com For our clients, we are recognised as leaders in the provision of future technology talent – from strategy defining leadership to execution specialists, we enable technology leveraged change. For the leaders and technologists we represent, we are recognised as much more than a traditional recruitment firm, we are known for delivering a career step change. We take the best practices of yesterday and augment them with the emerging technologies of today, so we can deliver your brightest tomorrow. We are passionate about people and we are drivers of progression. To us SixteenFifty is much more than a brand name, it’s our inspiration. To understand how working with SixteenFifty can benefit you, please email me at zahra.mukhtar@wearesixteenfifty.com or send me a message here. Show less
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5CA
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Netherlands
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Senior Recruiter / Talent Sourcing Specialist
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Mar 2020 - Feb 2021
5CA is an international CX tech company, where we use technology to assist customers and our agents to solve problems as quickly as possible. At the end of my initial 6 months contract, I was selected by the management team to trial outbound sourcing to reach top level talent across the globe for both in-office and WFH roles. Key responsibilities included: • Identifying and attracting top talent (all seniority levels) in #CX, #gaming, #data, #IT, #sales, #HR roles - both remote and… Show more 5CA is an international CX tech company, where we use technology to assist customers and our agents to solve problems as quickly as possible. At the end of my initial 6 months contract, I was selected by the management team to trial outbound sourcing to reach top level talent across the globe for both in-office and WFH roles. Key responsibilities included: • Identifying and attracting top talent (all seniority levels) in #CX, #gaming, #data, #IT, #sales, #HR roles - both remote and in-office • Creating and delivering training content and workshops for all members of the Talent Acquisition team to enhance online presence • Designing tailored pipelines for potential candidates within the Outsource/Offshore industry • Continuous management of Jr. Recruiters' sourcing activity and providing coaching to maximise relevant results • Collaborating with hiring managers to identify departmental needs • Overseeing the full recruitment cycle where necessary • Identifying metrics and staying up to date on the latest industry trends
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International Recruiter
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Sep 2019 - Mar 2020
As an International Recruiter at 5CA, I was responsible for the full-cycle recruitment process of remote agents worldwide. In this role, I had the opportunity of recruiting for different languages, including Russian, Arabic and Japanese vacancies. Key responsibilities included: • Handling end-to-end recruitment cycle for remote gaming and customer support agents • Assessing applicants' relevant knowledge, soft skills, experience, and aptitude through online testing and… Show more As an International Recruiter at 5CA, I was responsible for the full-cycle recruitment process of remote agents worldwide. In this role, I had the opportunity of recruiting for different languages, including Russian, Arabic and Japanese vacancies. Key responsibilities included: • Handling end-to-end recruitment cycle for remote gaming and customer support agents • Assessing applicants' relevant knowledge, soft skills, experience, and aptitude through online testing and interviews • Managing relationships with stakeholders across different departments to ensure a smooth start for the new hires • Analysing trends and metrics to proactively prepare for recruitment peaks
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Teleperformance
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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International Recruiter | HR (French Market Talent Acquisition)
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Sep 2018 - Aug 2019
Teleperformance is a multinational, omni-channel outsourcing company, providing its services to global award-winning brands. Following my contract as a Technical Support Agent, I was selected to join the recruitment team where I was entrusted with the careful search and selection of monolingual and bilingual Customer Service Representatives for the company. Key responsibilities included: • Carrying out the recruitment process from beginning to end, including telephone pre-selection… Show more Teleperformance is a multinational, omni-channel outsourcing company, providing its services to global award-winning brands. Following my contract as a Technical Support Agent, I was selected to join the recruitment team where I was entrusted with the careful search and selection of monolingual and bilingual Customer Service Representatives for the company. Key responsibilities included: • Carrying out the recruitment process from beginning to end, including telephone pre-selection, grading of the candidates’ tests as well as carrying out professional interviews. • Reaching weekly targets based on the number of candidates hired and successfully fulfilling the requests of internal hiring managers. • Following the rigourous administration process in preparation for the new hires’ arrivals such as completing their folder with the necessary documents and ensuring a smooth start within Teleperformance Portugal.
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French Technical Support
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Aug 2017 - Sep 2018
As a technical support for Renault, I was responsible for ensuring each client receives a professional and warm experience when contacting us. Key responsibilities included: • Troubleshooting technical issues linked to Renault GPS (Renault Connect, MediaNav Evolution, R-Link, R-Link 2) • Assisting with map purchases, downloads and updates, software updates for all Renault GPS devices • Providing an outstanding customer service to French-speaking customers worldwide, by e-mail… Show more As a technical support for Renault, I was responsible for ensuring each client receives a professional and warm experience when contacting us. Key responsibilities included: • Troubleshooting technical issues linked to Renault GPS (Renault Connect, MediaNav Evolution, R-Link, R-Link 2) • Assisting with map purchases, downloads and updates, software updates for all Renault GPS devices • Providing an outstanding customer service to French-speaking customers worldwide, by e-mail as well as over the phone • Reassuring customers in a professional manner and ensuring that they maintained trust in the brand • Multitasking between the customers' demands and the several databases to ensure the best service is provided • Communicating with different stakeholders including technical departments and car dealerships to ensure a smooth resolution to each situation.
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VMAGROUP
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Real Estate
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Recruitment Coordinator
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Sep 2016 - Aug 2017
VMA Group is a leading corporate communications and marketing recruitment agency, specialising in Internal & external communications, financial services communications, digital communications, investor relations, public affairs, and healthcare communications. Responsibilities included: • Supporting 16 consultants within the external communications and marketing teams, ranging from London, UK Regions and South Africa. • Writing, editing and posting job adverts on multiple job… Show more VMA Group is a leading corporate communications and marketing recruitment agency, specialising in Internal & external communications, financial services communications, digital communications, investor relations, public affairs, and healthcare communications. Responsibilities included: • Supporting 16 consultants within the external communications and marketing teams, ranging from London, UK Regions and South Africa. • Writing, editing and posting job adverts on multiple job boards • Formatting candidate CVs • Arranging candidate interviews with clients • Creating and presenting weekly reports of consultant and job activity • Candidate resourcing using the agency database and online social media platforms such as LinkedIN • Organising and supporting the running of events, including managing communications with guests and ensure event runs smoothly and successfully. Show less VMA Group is a leading corporate communications and marketing recruitment agency, specialising in Internal & external communications, financial services communications, digital communications, investor relations, public affairs, and healthcare communications. Responsibilities included: • Supporting 16 consultants within the external communications and marketing teams, ranging from London, UK Regions and South Africa. • Writing, editing and posting job adverts on multiple job… Show more VMA Group is a leading corporate communications and marketing recruitment agency, specialising in Internal & external communications, financial services communications, digital communications, investor relations, public affairs, and healthcare communications. Responsibilities included: • Supporting 16 consultants within the external communications and marketing teams, ranging from London, UK Regions and South Africa. • Writing, editing and posting job adverts on multiple job boards • Formatting candidate CVs • Arranging candidate interviews with clients • Creating and presenting weekly reports of consultant and job activity • Candidate resourcing using the agency database and online social media platforms such as LinkedIN • Organising and supporting the running of events, including managing communications with guests and ensure event runs smoothly and successfully. Show less
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Waitrose & Partners
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United Kingdom
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Retail
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700 & Above Employee
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Customer Service Assistant
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Feb 2015 - Sep 2016
- part-time work whilst studying full-time in university. - part-time work whilst studying full-time in university.
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Sainsbury's
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United Kingdom
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Retail
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700 & Above Employee
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Customer Service Assistant
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Feb 2014 - Feb 2015
- part-time work whilst studying full-time in university. - part-time work whilst studying full-time in university.
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Education
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2012 - 2016
University of Westminster
Bachelor of Science (B.Sc.) with Honors, Psychology -
2010 - 2012
Islington Sixth Form Consortium (IC6)
A-Levels, French (A), Psychology (B), English Language & Literature (C)
Community
