Experience

Peterson Center on Healthcare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director, Healthcare Delivery System Innovations

  • Feb 2021 - Present

  New York, United States



AIG

• United States
• Insurance
• 700 & Above Employee

• Senior Managing Director - Head of Global Operational Risk Management

  • Mar 2014 - 2018

  Greater New York City Area • Led an accelerated transformation of AIG’s enterprise operational risk management framework, part of a critical corporate turnaround in a climate of intense regulatory and public scrutiny. • Enabled relief from regulatory sanctions by enacting corrective strategies for identifying and mitigating issues arising from process and system failures, business disruptions, and human errors. Coordinated with business, compliance, and audit counterparts to surface and address control gaps… Show more • Led an accelerated transformation of AIG’s enterprise operational risk management framework, part of a critical corporate turnaround in a climate of intense regulatory and public scrutiny. • Enabled relief from regulatory sanctions by enacting corrective strategies for identifying and mitigating issues arising from process and system failures, business disruptions, and human errors. Coordinated with business, compliance, and audit counterparts to surface and address control gaps, prioritize remediation, and drive quality and efficiency. • Elevated culture across 65K employees via a multi-pronged governance, communication and performance management program. Teamed with the C-Suite to introduce protocols for reporting operational failures and conducting root cause analysis. Sponsored training and incentive programs to promote staff accountability. Doubled reported errors and saw meaningful improvements in results of employee engagement surveys. AIG lauded as “Insurer of the Year” by Risk.net in recognition of this transformation. • Advised business leaders on emerging risks in corporate restructuring initiatives, outsourcing, and global shared-service arrangements. Led a firm-wide initiative to streamline and integrate key departments across AIG’s three lines of defense; realized functional and resource efficiencies. • Supported and empowered a management team with oversight over 100 global professionals. Represented the firm in dialogues with regulatory bodies industry peers, and its Board of Directors. • Strengthened analysis and reporting with the creation of enterprise-wide vendor, risk and compliance data and IT platforms, including an e-GRC system implemented using agile methodology. Show less



Federal Reserve Bank of New York

• United States
• Financial Services
• 700 & Above Employee

• Senior Vice President, Foreign Financial Institutions Supervision

  • Mar 2011 - Feb 2014

  Greater New York City Area • Led the area responsible for the supervision of 150+ foreign banking organizations. Oversaw analysis of banks’ strategy, financial condition, governance, and risk management. Actively engaged the firms’ C-Suite and foreign regulators to reach consensus around supervisory findings and bank mitigation plans. Collaborated with policymakers on strategies to address the 2011-2012 European financial crisis. • Mentored staff and strengthened staff development and engagement. Served as… Show more • Led the area responsible for the supervision of 150+ foreign banking organizations. Oversaw analysis of banks’ strategy, financial condition, governance, and risk management. Actively engaged the firms’ C-Suite and foreign regulators to reach consensus around supervisory findings and bank mitigation plans. Collaborated with policymakers on strategies to address the 2011-2012 European financial crisis. • Mentored staff and strengthened staff development and engagement. Served as Executive Sponsor of the African American and Latina Employee Resource Network. Founding member of the bank’s Diversity Advisory Council. • Spearheaded a strategic review of the function’s priorities, processes, analytical products, and resources to support transformation of the business model for foreign bank supervision.

• Senior Vice President and COO/CFO, Group Operations

  • Apr 2006 - Mar 2011

  Greater New York City Area • Partnered with leadership team to define and articulate supervisory objectives, balance competing needs, and mobilize resources in response to the 2008 global financial crisis. • Coached and developed 125 staff members supporting financial management, HR, internal communications, embedded IT, space planning, and operations through a period of significant change. • Managed Bank Supervision Group’s $500M budget. Enhanced reporting metrics, centralized back office activities to… Show more • Partnered with leadership team to define and articulate supervisory objectives, balance competing needs, and mobilize resources in response to the 2008 global financial crisis. • Coached and developed 125 staff members supporting financial management, HR, internal communications, embedded IT, space planning, and operations through a period of significant change. • Managed Bank Supervision Group’s $500M budget. Enhanced reporting metrics, centralized back office activities to exploit efficiencies, and successfully advocated for significant increases in funding. • Rejuvenated recruiting, training, and performance management activities to meet the needs of the Federal Reserve’s new business model for bank supervision. • Teamed with executives across 12 Federal Reserve Banks to optimize processes and develop integrated platforms to aggregate and manage sensitive bank and personnel data.

• Vice President and Department Manager, Market Risk Supervision (2004-2006) and Policy (2002-2004)

  • Aug 2002 - Mar 2006

  Greater New York City Area • In Market Risk, led a team of examiners focused on trading, interest rate, and liquidity risks. • In Policy, managed a team supporting the development of U.S. supervisory policy. Chaired an international working group revising the “Core Principles for Effective Banking Supervision,” a component of the IMF’s Financial Sector Assessment Program.



Bank for International Settlements, Switzerland

• Member of the Secretariat, Basel Committee on Banking Supervision

  • Aug 1998 - Aug 2002

  Basel Area, Switzerland • Selected to represent the Federal Reserve Bank of NY at the international policy-making forum. Developed components of new bank regulatory standards (Basel II) in partnership with country representatives. • Clarified stakeholder objectives, deescalated conflicts, and promoted consensus proposals. Co-authored numerous policy papers and public consultation documents. Led training & outreach.