Experience

Yana Banking Services (YBS)

• Iraq
• Banking
• 1 - 100 Employee

• Operation officer

  • Jun 2021 - Present

  • Acquiring terminal configuration (POS, POC). • Create merchant profile on system. • Terminals daily settlement process. • Terminals monitoring. • Deliver training to merchants on how to use the devices. • case troubleshooting. • Generate reports to clients based on the schedule. • Resolve issues, serve as a resource in troubleshooting complex matters and ensure that problems are responded to in a timely manner. • Acquiring terminal configuration (POS, POC). • Create merchant profile on system. • Terminals daily settlement process. • Terminals monitoring. • Deliver training to merchants on how to use the devices. • case troubleshooting. • Generate reports to clients based on the schedule. • Resolve issues, serve as a resource in troubleshooting complex matters and ensure that problems are responded to in a timely manner.