Experience

Penguin Random House Canada

• Canada
• Book and Periodical Publishing
• 200 - 300 Employee

• Sales Coordinator, Online Retail Advertising & SEO

  • Jan 2023 - Present

  Oversee advertising campaigns and merchandising for Penguin Random House Canada's children’s books on Amazon. Oversee advertising campaigns and merchandising for Penguin Random House Canada's children’s books on Amazon.



BookTalk Event

• United States
• Events Services
• 1 - 100 Employee

• BookTalk Marketing TikTok Team

  • Oct 2022 - Present



Elections Ontario

• Canada
• Government Administration
• 200 - 300 Employee

• Polling Day Revising Agent

  • Oct 2019 - Oct 2019

  My responsibilities include assisting the DRO by filling out forms. I assisted eligible voters to register properly, checking all acceptable ID. For voters new to a neighbourhood or have had name changes, or misspellings, I made the necessary corrections to fill that. I also assisted in guiding voters to their correct polling stations. My responsibilities include assisting the DRO by filling out forms. I assisted eligible voters to register properly, checking all acceptable ID. For voters new to a neighbourhood or have had name changes, or misspellings, I made the necessary corrections to fill that. I also assisted in guiding voters to their correct polling stations.



Canadian Tire Corporation

• Canada
• Retail
• 700 & Above Employee

• Cashier

  • Jun 2018 - Aug 2018

  I worked in a fast-paced environment and delivered courteous service to Canadian Tire customers. I Responded to and handled customer inquiries, requests and concerns in a timely manner. I guided customers to the location of their requested items. I suggested value-added and related products by actively listening to customer needs. I kept up to date with in-store promotions, deals and product locations. I also Identified low stock levels and maintained inventory accuracy. I worked in a fast-paced environment and delivered courteous service to Canadian Tire customers. I Responded to and handled customer inquiries, requests and concerns in a timely manner. I guided customers to the location of their requested items. I suggested value-added and related products by actively listening to customer needs. I kept up to date with in-store promotions, deals and product locations. I also Identified low stock levels and maintained inventory accuracy.



University of Toronto

• Canada
• Higher Education
• 700 & Above Employee

• Senior Mentor

  • Jun 2017 - Mar 2018

  I planned, organized and facilitated meetings on a weekly basis. I coordinated with 10 partner programs in successfully creating a well-organized event for students. I kept detailed records of meetings, which were updated in a timely manner. I also assisted new mentors and provided referrals when appropriate. I Led a team of mentors to facilitate an event, to recognize active participants. I planned, organized and facilitated meetings on a weekly basis. I coordinated with 10 partner programs in successfully creating a well-organized event for students. I kept detailed records of meetings, which were updated in a timely manner. I also assisted new mentors and provided referrals when appropriate. I Led a team of mentors to facilitate an event, to recognize active participants.



centreville

• Toronto, Canada Area

• Cashier and Food Prep

  • May 2016 - Aug 2017

  I established customer service as a top priority rather than the completion of tasks and communicating the expected level of results. I achieved business results by reviewing and acting upon current metrics performance to ensure goals are met. I solved problems in a fast-paced, changing environment through sound judgment and company policies based solutions. I also governed all end-of-day cash management and balancing, seamlessly coordinating and completing all documentation. I ensured continued customer loyalty and satisfaction by diplomatically addressing and managing arising client complaints, queries and issues in a solutions-oriented manner. Show less



University of Toronto

• Canada
• Higher Education
• 700 & Above Employee

• Project Leader

  • May 2016 - Feb 2017

  I was an active participant in the monthly meetings that prepared us for working as leaders. I efficiently managed to meet with participants to facilitate team building while working with community partners. I demonstrated professional communication abilities between program coordinator, community partner and participants. Though I was the leader, I made sure I consulted with team members and the other student leader, to split tasks and effectively complete them. I compiled, entered, checked, and amended records; ensured the accuracy and relevancy of all data entered into databases. Show less