Experience

Ezdan Malls

• Qatar
• Retail
• 1 - 100 Employee

• Leasing - Ezdan Malls

  • Feb 2021 - Present



Almana Real Estate

• Property and Leasing Manager

  • Dec 2009 - Jul 2022

  Almana Group is one of Qatar’s oldest & largest business entities encompassing several divisions across a spectrum of industries & a portfolio that includes several internationally acclaimed brandsKey Properties ManagedOwned Properties:• Commercial Properties: Almana Tower, Markaz Almana Building, UCA Building, Palm City Commercial Complex, Administration Building at Industrial Area, Shops and Offices at Industrial Area St.16. • Residential Properties: Palm City Gardens 1 (29 Villas), Palm City Gardens 2 (124 Villas), Palm City Gardens 3 (55 Villas), Palm City Gardens 4 (93 Villas), Bin Mahmood Building (58 Apartments) and Workers Accommodation Buildings at Industrial Area St.2, St.19 and St.29.• Industrial Properties: Warehouses and Factory at New Industrial Area and St.2.Rented Properties:• Currently managing leases and facilitates services of more than 85 rented properties for the group including apartments, villas, showrooms, shops, camps and warehouses.Accomplishment:• Played a vital role in implementing the Oracle ERP system for Property Management in 2016.• Handpicked and nominated as the Management Representative for Quality Management Certification of the Company (ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007).• Proficiently finalized various leases with major government and international companies.Key Responsibilities:• Leading a team and supported the GM in managing smooth daily operations in driving the sales for all types of properties owned by the company and successfully negotiated and closed deals with customers.• Establishing and implementing leasing goals, while managing lease formalities and paper work; processing property expenditures and seeking GM’s approval as well as • Coordinating marketing and leasing of properties, showing vacant space, qualifying prospective tenants, and negotiated new leases and lease renewals. Show less

• Property and Leasing Manager

  • Dec 2009 - Jul 2022

  Key Responsibilities: (continued)• Designing robust property management programs for residential and commercial properties; assisting tenants move-in process, dealing with complaints & scheduling maintenance in coordination with the tenants.• Responding to tenant needs/ problems and concerns, coordinating with maintenance staff to resolve problems. Maintaining positive relationships and high retention levels with all tenants by providing prompt services. • Identifying trends and recommending appropriate strategies for rental rate by surveying local rental rates; calculating overhead costs, depreciations and profit goals.• Developing yearly operating budgets/forecasts and sales/marketing plans; supporting advertising and leasing events & resident promotional activities for apartment leasing.• Liaising with subcontractors, resolving disputes including evictions, payment demands, deposit demands etc., and overseeing security measures, documenting incidents & sending proper notification to management & owners.• Keeping updated with evolving regulatory policies affecting the marketing & leasing of the property, including the company’s leasing agreement, landlord tenant code & other applicable laws.• Instrumental in procuring furniture, appliances and other property related materials for large projects; coordinating the process of lease contract registration at Municipality and complying with occupancy policies and procedures• Implementing programs for resident retention and service request follow-ups; maintaining tenant confidentiality and landlord-tenant relations in addition to maintaining logs of property’s unique features, amenities, size, vacancies, rental rates & current leasing promotions.• Prompting various properties including residential, commercial and industrial properties; coordinating with legal departments for any legal issues related to properties and payments. Show less



Gulf United Real Estate & Investment Co. Ltd

• Doha, Qatar

• Client Relations Officer / Property Manager

  • Sep 2006 - Dec 2009

  The company is a part of ZAD Holding. Gulf United Co. is a property development company specializing in the hospitality sector. Its portfolio of Properties consists of Luxury Villas, Apartments & Commercial Buildings with all the modern amenities Accomplishments: • Provided property management services to 11 properties includes luxury residential & commercial properties for more than 300 clients. Key Responsibilities: • Set accurate customer service plans to yield profitable sales, market share growth, improved occupancy rates and increased competitive advantage. • Guided tenants and showcased properties to prospective tenants; responded to all client requests, problems and resolved customer complaints as in negotiating rental/lease agreements. • Maintained an updated database of available property and client information; tracked all customer payments including credit payments and recorded rent/lease collections. • Instrumental in developing market share and completing lease/rental agreements with clients in tandem with organization’s marketing strategy and local insights. • Scheduled maintenance and renovations; procured required material from local suppliers and promptly resolved resident concerns & complaints. • Facilitated optimum performance of the property in areas such as leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting. Show less