I.T. Professional

• May 2013 - Oct 2014

Manages and is responsible for the general administration of the entire IT system Verifies that all hardware (laptops, servers, all PCs) are in accordance with current GIZ standardsDeals with maintenance of PCs, notebooks, printers, digital cameras, scanners and other hardware Installs, maintains and configures all standard GIZ software in relevant work stations.Tests new or upgraded software and subsequently carry out required software updates Regular update of Microsoft Windows and antivirus software Ensures data security and system availability through regular backup systems and programmes on the local server and individual work stationsProvides support in basic software development as required Makes recommendations on relevant software packages and related training for all sections to improve work processes increasing their productivity Maintains a detailed I.T. documentation and updated regularly. Resolves or manages all computer and internet problems, prepares all the necessary information and provides phone support and ensures that an IT emergency service is availableHas responsibility for the availability of the LAN and W-LAN, installation of updates and routine, professional maintenance of the necessary hardware. Ensures efficient use and security of the broadband services through intelligent screening and management of accessible web sites Show less

Information System Administrator

• Jul 2009 - Apr 2013