Experience

Tecza IT

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Director and Business Analyst

  • Dec 2021 - Present

  Tecza IT is a leading IT service provider offering website design and development, software development, mobile app development, UX/UI design, graphic design, business IT consultation along with digital marketing and optimisation services. Founded in 2021 by a group of enthusiastic and passionate professionals, we have been providing the exclusive IT services since then. We always thrive to fulfill our client's requirements and the end user's preferences. Tecza IT always works for a better user experience. We are committed to the local businesses by relieving them with their startup IT and digital marketing solutions.



Z Dizital

• IT Services and IT Consulting

• Independent Entrepreneur

  • Jul 2021 - Present



HBD Services Australia

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Information Technology Business System Analyst

  • Jul 2019 - Dec 2020

  1. Identifies, investigates, and analyses business processes, procedures and work practices.2. Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour.3. Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects.4. Takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system.5. Creates user and trainer documentation, and conducts formal training classes.6. Uses data and process modelling techniques to create clear system specifications for the design and development of system software.7. Acts as a central reference and information source, providing guidance and assistance in the system project decision making process.



HBD Services

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Head Of Business Operations

  • Mar 2018 - Apr 2019

  1. Ensuring that all workings are running in a correct and timely manner maintaining specification and quality. Monitoring operations improvement and evaluate. Improving operational systems, processes and best practices that guarantee company's success and smooth run as well as best customer support. 2. Purchasing materials, planning inventory and ensuring office efficiency. Vendor selection and comparison to achieve the best outcome. 3. Examining financial data/statements and using them to improve profitability towards the budget. 4. Performing quality controls by performance check and report and monitoring employee performance by a survey every month and evaluate previous month's performance for both IELTS department and VISA department. 5. Training and supervising recruited intern to ensure the effectiveness of performance. Utilize intern performance to improve marketing activities and open up new opportunities to the current market. 6. Scrutinizing and boosting Facebook adverts. Monitoring the Facebook advert budget and quality of content. Report the monthly spending to the marketing department for further process. 7. Planning events, programs and workshops of VISA and IELTS for every month. Implement ideas towards the planning to achieve the target and evaluate the event at the end of it. 8. Running the administration work of the office such as approving leaves, checking attendance of employees, keeping memos, emailing to concerns and holding meetings when necessary for maintaining a good professional relationship inside the office. 9. Monitoring outside marketing activities and taking the report from the team regularly. Make a distribution of marketing budget to support the activity. 10. Developing personal skills and abilities to learn VISA process and admission related activities from senior counselors to improve personal expertise.



RPL ANZ

• Head Of Operations

  • Jun 2017 - Mar 2018

  1. Plan and monitor the day-to-day running of the business to ensure smooth progress by playing a key role in budgeting, controlling costs and keeping the organization on track financially. 2. Supervise staff from different departments and provide constructive feedback. Performing human resources tasks include determining needs, hiring employees, overseeing the assignment of employees and planning staff development.3. Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.



AAT PVT LTD

• Assistant Manager (HR and Administration)

  • Nov 2014 - May 2017

  1. Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.2. Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.3. Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.4. Discovered and resolved complex employee issues that affected management and business decisions.5. Maintained company compliance with all local, state and federal laws, in addition to establishing organisational standards.6. Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.7. Recommended, initiated and finalised HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.