Zahid Razzaq

SC Cleared IT Contractor at IT Contractor
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Skills

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Credentials

  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Dec, 2022
    - Oct, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Nov, 2022
    - Oct, 2024

Experience

  • IT Contractor
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • SC Cleared IT Contractor
      • Dec 2017 - Present

      IT Operations Manager, SCCM Engineer and Infrastructure engineer roles for UK defence and official government contracts: Including BAE Systems, Gloucestershire County Council and NHS Various 2nd/3rd line IT Engineer, IT application support contracts with various big brands: In The Style Fashion, Laura Ashley, Superdrug, Lloyds Pharmacy, Costa Coffee and Auto Trader IT Operations Manager, SCCM Engineer and Infrastructure engineer roles for UK defence and official government contracts: Including BAE Systems, Gloucestershire County Council and NHS Various 2nd/3rd line IT Engineer, IT application support contracts with various big brands: In The Style Fashion, Laura Ashley, Superdrug, Lloyds Pharmacy, Costa Coffee and Auto Trader

  • Food World
    • Birmingham, United Kingdom
    • Senior Technical Engineer / Systems Analyst
      • Aug 2007 - Jul 2017

      Designed and implemented IT infrastructure including cabling, switches, wifi access points and site to site VPN/firewall setup for all new sites. Installation and maintenance of workstations, servers, voip telephony and epos systems throughout all stores. Built and maintained training programmes for staff, training users in one to one and group sessions. Provided technical support to colleagues in all retail outlets via remote support tools and arranged monthly site visits for proactive improvements to ensure smooth operating of IT equipment. Identified opportunities to improve efficiency by automation of daily tasks via IT. Improved customer experience and stores sales through introduction of digital display screens, loyalty schemes, redeemable discount vouchers and e-marketing.

Education

  • The University of Salford
    Bachelor’s Degree, Computer Science and Information Systems
    2002 - 2005
  • North Trafford College
    AVCE ICT (Btec), Information Technology
    2000 - 2002
  • Stretford High School
    GCSE

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