ZAHID ASHFAQ

Product Manager at Saleh & Abdulaziz Abahsain Co.,Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Al Khobar, Eastern, Saudi Arabia, SA

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Credentials

  • Learn Strategies to Improve Sponsored Ads Performance
    Amazon
    Nov, 2022
    - Nov, 2024
  • Analyze sponsored ads metrics and reports
    Amazon
    Oct, 2022
    - Nov, 2024
  • Build Compliant Ads for your Sponsored Ads Campaigns
    Amazon
    Oct, 2022
    - Nov, 2024
  • Learn the Fundamentals of Sponsored Ads
    Amazon
    Oct, 2022
    - Nov, 2024

Experience

    • Saudi Arabia
    • Industrial Automation
    • 200 - 300 Employee
    • Product Manager
      • Mar 2022 - Present

      • Responsible for planning, organizing, and managing new product development• Finding and evaluating suppliers, products and services, negotiating contracts and acquiring the most cost- efficient deals• Finalize product costing prior to shipment• Working closely with sales, marketing to ensure revenue and customer satisfaction• Specifying market requirements for current and future products by conducting market research • Analyzing potential partner relationships for the product. • Product line pricing , price positioning.• Improve Channel Coverage & mix Show less

    • Associate Manager Marketing
      • Apr 2014 - Feb 2022

      Involve in developing brand strategies , market research, brand packaging, Annual budgeting & product pricing, handling range of 6 brands (CAN foods 8 product lines, Glass Jar/bottle 2 product lines, Industrial Milk Powder, Rice, Macaroni & Vermicelli). Business negotiation with Key Accounts (super/hypermarket). Resourcefully communicating with suppliers mainly located in Europe, Asia & North America.Conducted Market Research (Food Product): "Analyze Market" (considered all channels), get "Customer Insight" through 1 to 1 interview with target audience, measure "Strategic Direction" based on customer feedback, finally suggested "Business Strategy" with action plan to execute it within time line. Other Job Description are as follows:• Prepare and submit Marketing Intelligence Report based on 3 C’s Customer, Company & Competitors) on monthly basis.• Execute promotional activities at Modern Stores keeping in view Return on Investment.• New Product Introduction (NPI) after “Product Acceptability Test”• Prepare & Analyze PSI (Purchase, Sales &Inventory) on weekly basis• Address consumer pain point through Voice of Customer (VOC) process• New business idea generation and business development• Make strategy to improve brand funnel bottle neck• Develop and assign sales target to sales team and monitor it on every week. Show less

    • South Korea
    • Investment Management
    • 100 - 200 Employee
    • Service Supporting Manager
      • Jan 2003 - Jan 2014

      Core Job responsibilities encircles: • Improve Distributor’s Service Capabilities: - Service Network Expansion - Monitor Service Parts Management system for successful service operation - Organize Customer Satisfaction Index Survey every month to analyze customer pain points • Organize Technical Trainings: To improve technical expertise of distributor’s technicians - Arrange Korean Trainers from Head Office - Train The Trainer from LGEME Dubai academy • Closely Monitor Product Quality Issue: - Resolve all product quality issue with the help of LGEME Dubai & HQ Korea Quality team • Service Complaint On-line System Implementation at distributors end: - Conduct Training Sessions for data inputting, gathering and closing in CSSMEA system - Technicians Rental Parts consumption & management • Conduct Global Service Front System (GSFS) Training to procure Parts from LG middle east • Channel Relationship (Dealers): - Collective visit with Distributor’s Mgr at Dealer’s market to listen and resolve voice of Dealers • Run LG Customer Information Center (CIC) - Train, develop, and motivate CIC staff to improve productivity - Maintain CIC KPI - Rectify Call center servers trouble shoots with the assistance of HQ • Supervise Mobile Service Center (Care & Delight Service Center) • Closely monitor Distributor and Customer Service measurable KPI's Show less

    • Hong Kong
    • Transportation, Logistics and Storage
    • 1 - 100 Employee
    • Senior Sales & Marketing Officer
      • May 2000 - Dec 2002

      • Look after two out of ten corporate customers zones in Karachi. • Formulate plan for product selling. • Providing support to the senior product (brand) manager in the development of the brands through the co-ordinated use of specified elements of the marketing mix. • Look after two out of ten corporate customers zones in Karachi. • Formulate plan for product selling. • Providing support to the senior product (brand) manager in the development of the brands through the co-ordinated use of specified elements of the marketing mix.

Education

  • Preston University
    Master of Business Administration (MBA), Marketing
    2009 - 2010
  • Karachi University
    Bachelor of Commerce (B.Com.), Graduate in Commerce Field
    1993 - 1994
  • Shipowner College Karachi
    Intermediate in Science, Science
    1991 - 1992

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