Zafer ARDA

Head of Sales and Operations at MAS Esnek Ambalaj ve Makina İthalat San. ve Tic. A.Ş
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Location
TR
Languages
  • English Full professional proficiency
  • Spanish Elementary proficiency
  • Türkçe Native or bilingual proficiency

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Experience

    • Head of Sales and Operations
      • Dec 2019 - Present
    • Türkiye
    • Food and Beverage Services
    • 1 - 100 Employee
    • Sales Director
      • Jan 2019 - Nov 2019

      Managed 52 Sales & Operations people, 6 Regional Manager, 3 Key Account Manager, 2 Sales Operations Manager, 1 Retail & Digital Sales Manager with 41 distributors. Managed 52 Sales & Operations people, 6 Regional Manager, 3 Key Account Manager, 2 Sales Operations Manager, 1 Retail & Digital Sales Manager with 41 distributors.

    • Türkiye
    • Automotive
    • 1 - 100 Employee
    • Member of the Risk Management Committee
      • Mar 2017 - Jan 2019
    • Türkiye
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • National Sales Manager
      • Apr 2016 - Jan 2019

      Head of BMW, MINI, Jaguar and Land Rover short & long term Rental Sales & Operations. Managed 19 Sales & Operations Employee (+140 Distributor Sales People), 1 Trade Marketing Executive, 2 Dealer Sales Executive and Customer Service Team with 22 Authorized Distributors. Lead re-organization of company Customer Service, CRM (Salesforce), ERP Software Solutions (SAP) and Financial Points of view..Set company own Sales force and improved turnover from 37,5M€ to 62M€ & vehicle park from 2250 units to 4100 units in 3 years. Show less

    • Dealer Development & Key Account Sales Executive
      • Jun 2014 - Apr 2016

      Took an active part in the committee responsible for the establishment of BMW AG Dealer Rental & Financial Services System in Turkey. Continue on Managed 7 BMW, MINI & JLR Authorized Dealers in Turkey and 39 Sales Advisors.Reorganized the Key Account Department and managed 8 Key Account Manager and 5 Sales Operations Employee..Improved Sales %59, Profitability %64 in 2 years.

    • Türkiye
    • Motor Vehicle Manufacturing
    • 500 - 600 Employee
    • Portfolio Development & Senior Sales Specialist
      • Jun 2010 - Jun 2014

      Managed key accounts and related all Sales operations. Improved the own portfolio %370 and profitability %76 in 4 years.Also I was 1st of 154 Sales advisors in the entire Sales network for 4 consecutive years in Sales units, profitability, turnover and NPS..

    • Finance Specialist (Management Trainee)
      • Jun 2007 - Jun 2010

      Experienced in Cash Flow, Budgeting, Business Planning, Consolidation, Treasury & Corporate Finance, Audit and Receivables & Risk Management.

    • Advertising Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2006 - Oct 2006
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Representative
      • Jun 2006 - Oct 2006

Education

  • Sabancı Üniversitesi
    Executive Leadership Programme
    2015 - 2018
  • İstanbul Ticaret Üniversitesi
    Full Scholarship with degree in University Examination, Graduation with High Honor Degree (3,67/4), International Trade
    2004 - 2009
  • Fahrettin Kerim Gökay Anatolian High School
    Graduation with High Honor Degree (4,81/5), Mathematics
    1996 - 2003

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