Manager of Operations

• Oct 2022 - Present

Ensuring the restaurants online persona is growing in terms of customer satisfaction Providing staff with necessary skills for great customer service Creating efficiency in kitchen preparation Resolving customer and staff concerns and issues Clarifying food hygiene standards and health and safety Ensuring the restaurants online persona is growing in terms of customer satisfaction Providing staff with necessary skills for great customer service Creating efficiency in kitchen preparation Resolving customer and staff concerns and issues Clarifying food hygiene standards and health and safety

Security Officer

• May 2020 - Present

Sales And Marketing Intern

• Jul 2023 - Sep 2023

Remote working environment that required generating leads, leads strategy and a sales campaign •Conducting research and data analysis of customer profiles of the ideal buying and decision power for the business •Supporting sales outreach team by creating a database of leads Remote working environment that required generating leads, leads strategy and a sales campaign •Conducting research and data analysis of customer profiles of the ideal buying and decision power for the business •Supporting sales outreach team by creating a database of leads

Assistant Manager

• Apr 2019 - Jul 2020

An All-Rounder staff member working between Admin,kitchen staff and delivery Handling all in-bound queries and orders whilst maintaining health and safety standards Switching roles and responsibilities as and when needed to provide a great service and product An All-Rounder staff member working between Admin,kitchen staff and delivery Handling all in-bound queries and orders whilst maintaining health and safety standards Switching roles and responsibilities as and when needed to provide a great service and product

Taxi Controller

• Aug 2018 - May 2019

Handling inbound customer calls,emails,complaints and other queries Working under pressure to ensure service was efficient by dispatching jobs to efficient drivers based on location, car and time Being a team player by providing support when needed with drivers and customer queries Handling inbound customer calls,emails,complaints and other queries Working under pressure to ensure service was efficient by dispatching jobs to efficient drivers based on location, car and time Being a team player by providing support when needed with drivers and customer queries

Receptionist

• Jul 2018 - Aug 2018

Welcoming visitors Providing identity badges and access cards to visitors and staff Handling post Replenishing consumables around the office Maintaining and updating information boards Welcoming visitors Providing identity badges and access cards to visitors and staff Handling post Replenishing consumables around the office Maintaining and updating information boards

Receptionist/workshop Assistant

• Jul 2017 - Dec 2017

Taking incoming calls from clients and booking in services required according to availability Providing refreshments for existing and potential clients Maintaining cleaning standards in the workshop Providing support to vehicle technicians Basic administration - Filing, photocopying, payment processing and producing invoices with CRM software Taking incoming calls from clients and booking in services required according to availability Providing refreshments for existing and potential clients Maintaining cleaning standards in the workshop Providing support to vehicle technicians Basic administration - Filing, photocopying, payment processing and producing invoices with CRM software

Labourer

• Jul 2015 - Aug 2015

General maintenance of construction equipment Completing set up and finish tasks on-site Lift heavy loads and navigate site terrain Provide general support to skilled force on-site General maintenance of construction equipment Completing set up and finish tasks on-site Lift heavy loads and navigate site terrain Provide general support to skilled force on-site