Experience

Finfax

• United Arab Emirates
• Financial Services
• 1 - 100 Employee

• Sales Manager

  • Aug 2022 - Present

  Team Building and management.Redesign policy and procedures.Revenue enhancement by sales innovations.Cost and Budget. Team Building and management.Redesign policy and procedures.Revenue enhancement by sales innovations.Cost and Budget.



Zafar Tiles & Sanitaryware

• Manager

  • Oct 2017 - Aug 2022



Self-employed

• Partner

  • Feb 2017 - Sep 2017



Noor Bank

• United Arab Emirates
• Banking
• 700 & Above Employee

• Assistant Relationship Manager

  • May 2014 - Oct 2016

  SME Financing Solutions including Business Finance, Goods Murabaha, Business Accounts, Islamic Covered Drawing (Over draft facility) • Provided primary customer support to internal and external customers.• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Collected and analyzed customer information to prepare product or service reports.• Recorded account information to open new customer accounts.• Offered advice and assistance to customers, paying attention to special needs or wants.• Responded to customer requests for products, services and company information.• Answered product and service questions, suggesting other offerings to attract potential customers.• Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.• Surpassed sales goals through implementation of effective marketing strategies.



Emirates Islamic

• Banking
• 700 & Above Employee

• Relationship Officer

  • Oct 2012 - Apr 2014

  Migrated from Dubai Bank when it was taken over by Emirates Islamic• Responsible for enhancing sales and market share through implementation of strategic and tactical sales plans.• Promoting Retail products of Bank for self employed individuals, e.g. Business Finance as core product, Credit cards, Personal Loans, Asset Finance, etc.• Offered friendly and efficient service to customers, handled challenging situations with ease.• Proved successful working within tight deadlines and fast-paced atmosphere.• Used Microsoft Word and other software tools to create documents and other communications.• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.



Dubai Bank

• Business Development Officer

  • Dec 2011 - Apr 2014

  Sales of Personal Finance and Credit Cards Sales of Personal Finance and Credit Cards



Dubai Islamic Bank

• United Arab Emirates
• Banking
• 700 & Above Employee

• Assistant Team Leader

  • Mar 2007 - Nov 2011

  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.• Sale of credit cards by actively sourcing in branch (DIB-Ajman) walk in customers and cross sell.• Worked as Sales Manager (3 months) for credit cards in Ajman Region and taken care of sales of credit cards in 5 branches in the region. Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing sales numbers.• Sourced large companies and brought under the payroll policy of the bank and cross sell.• Winner of several performance certificates and awards.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Sales Executive

  • Oct 2005 - Jan 2007

  Worked as Sales Executive to sell Credit Cards, Personal Installment Loans and Accounts.• Achieved sales goals and service targets by cultivating and securing new customer relationships• Presented products to clients using dynamic presentations and practical use-case scenarios• Attended various product trainings and skill enhancement courses Worked as Sales Executive to sell Credit Cards, Personal Installment Loans and Accounts.• Achieved sales goals and service targets by cultivating and securing new customer relationships• Presented products to clients using dynamic presentations and practical use-case scenarios• Attended various product trainings and skill enhancement courses



Ghani Group

• Admin Officer

  • Mar 2002 - May 2005

  Worked in Accounts and Admin departments. Final posting as PA to Chief Financial Officer. Worked in Accounts and Admin departments. Final posting as PA to Chief Financial Officer.



Japan International Cooperation Agency (JICA)

• Junior Officer

  • 2004 - 2005

  Geographical Information System for Punjab Literacy Programme in 4 districts of Punjab, Pakistan. Geographical Information System for Punjab Literacy Programme in 4 districts of Punjab, Pakistan.