Experience

Server Technology

• United States

• Data Support Engineer

  • Sep 2021 - Present

  Reno, Nevada, United States

• Tech Support Specialist

  • Jun 2018 - Sep 2021

  Reno, Nevada Area



Productive Solutions

• Business Consulting and Services

• System Support Technician

  • Apr 2017 - Nov 2017

  Reno, Nevada Area Work with software integration and system management. We troubleshooting and assisting customers with the software provided by our company, We will also configure and test new software prior to installation at the client’s offsite location along with tracking, resolving and following up with clients on outstanding issues. We work closely with database management experience with MS SQL 2014-2016, Ruby on Rails, MS Windows operating systems, servers, remote logins, JavaScript, Redgate, Bitbucket,… Show more Work with software integration and system management. We troubleshooting and assisting customers with the software provided by our company, We will also configure and test new software prior to installation at the client’s offsite location along with tracking, resolving and following up with clients on outstanding issues. We work closely with database management experience with MS SQL 2014-2016, Ruby on Rails, MS Windows operating systems, servers, remote logins, JavaScript, Redgate, Bitbucket, and Crystal reports. Show less



arvato Financial Solutions, Global F&A

• OEM Gateway Analyst & R&A Senior Specialist

  • Aug 2014 - Apr 2017

  R&A Support Specialist is responsible for supporting the R&A Team (Reporting and Analytics) which is a branch of the OEM business in Microsoft. We work very closely with internal Arvato, Vendors and Microsoft employee’s. We Run reports, give access, create training and provide training, we also improve business data and program manage business projects, reporting and identify opportunities for process improvement. Provide support to testing new websites in current development, training and… Show more R&A Support Specialist is responsible for supporting the R&A Team (Reporting and Analytics) which is a branch of the OEM business in Microsoft. We work very closely with internal Arvato, Vendors and Microsoft employee’s. We Run reports, give access, create training and provide training, we also improve business data and program manage business projects, reporting and identify opportunities for process improvement. Provide support to testing new websites in current development, training and access security, Data Governance management, project managing and handling of UAT testing, analyst of OEM Gateway website and quarterly audits. Show less