Zack Wyld
Installer & Field Technician at The Hydeman Company- Claim this Profile
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Bio
Experience
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The Hydeman Company
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United States
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Retail Office Equipment
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1 - 100 Employee
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Installer & Field Technician
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Jan 2020 - Present
Kansas City Metropolitan Area • Installed, setup, and trained on financial equipment such as cash recyclers, coin machines, and ATM’s. • Conducted onsite troubleshooting and repair of financial equipment, ensuring continued functionality. • Performed preventative maintenance to avoid potential future issues.
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Freelancer
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Jan 2009 - Present
• Maintained computers and loaded their operating system, efficiently updating software and drivers. • Conducted hardware troubleshooting for various devices including computers, cell phones, tablets, and gaming consoles. • Configured cell phone/tablet upgrades and software, as well as repaired/replaced hardware components.
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Tech Support Chat Representative & ABC Pilot Representative
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May 2015 - May 2019
Rolling Meadows, IL • Leveraged technical expertise to resolve customer cell phone, tablet, service, or billing issues/concerns. • Utilized mobile developer sites for advanced technical support, ensuring optimal resolutions. • Collaborated with cross-functional departments for timely issue resolution.
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Audio/Visual Tech & Web Content Manager
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Jun 2011 - May 2019
Poplar Grove, IL • Web content manager for the church’s website. • Manage and operate the soundboard with the ability to adjust to rapid changes. • Work closely with production teams and musicians to ensure optimal quality is delivered for live events. Make adjustments as needed to obtain the highest sound and visual quality.
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DLS Lighting Service
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United States
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Facilities Services
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1 - 100 Employee
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Lighting Technician
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Apr 2014 - May 2015
Greater Chicago Area • Onsite technical support for time recording software. • Maintain, update, and optimize company tablets. • Managed tight deadline projects to ensure timely delivery to customers. • Retrofit: 2x4 fixtures, 2x2 fixtures, & 8ft strip fixtures • Convert: 4x2 fixtures, 2x2 fixtures, & 8ft. strip fixtures • Install high bays and low bays. (CM4, CM6, CM8, & CM10) • Work off of A-frame ladders, scissor lifts, and articulating lifts.
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Silver Birch Ranch
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United States
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Religious Institutions
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1 - 100 Employee
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Media Specialist
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Aug 2012 - Nov 2013
White Lake, WI • Web content manager for company’s website. • Technical equipment trainer and support for external audio/visual experts. • Work closely with production teams and musicians to ensure optimal quality is delivered for live events. Make adjustments as needed to obtain the highest sound and visual quality. • Record, edit, and marketed videos using Adobe Premiere Pro CS6.
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Dairy Queen
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United States
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Food and Beverage Services
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700 & Above Employee
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Cook/Cashier/Ice Cream Artist
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Aug 2007 - Aug 2011
Cherry Valley, IL • Operate and maintain food/drink/ice cream equipment. • Maintain order integrity while keeping an accurate cash drawer. • Stocking, cleaning, food preparation, & customer service.
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Education
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Nicolet Bible Institute
Certificate of Completion, Bible/Biblical Studies -
Belvidere North High School
Diploma, General Education