Zack St. Onge

Assistant Manager of Customer Support at Directnic
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Contact Information
us****@****om
(386) 825-5501
Location
Metairie, Louisiana, United States, US
Skills

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Bio

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Experience

  • Directnic
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Assistant Manager of Customer Support
      • Jun 2021 - Present

  • DNC Holdings
    • Tier 2 Customer Support
      • May 2011 - Jun 2021

      Technical Support via phone, web chat, and email; edit code in HTML; management of databases; tier 2 Support- provide training for other CS representatives Technical Support via phone, web chat, and email; edit code in HTML; management of databases; tier 2 Support- provide training for other CS representatives

  • St. Martin’s Episcopal School
    • Tablet and Laptop Specialist
      • Jul 2010 - Dec 2010

      Service for desktops and laptops; creation and maintenance of back-up images using Powerquest and Ghost; technical support Service for desktops and laptops; creation and maintenance of back-up images using Powerquest and Ghost; technical support

  • Office Depot
    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Tech Specialist
      • Feb 2010 - Jul 2010

      IT service and support on desktops and laptops; technology sales; merchandise management IT service and support on desktops and laptops; technology sales; merchandise management

Education

  • Loyola University New Orleans
    Bachelor of Science (B.S.), Computer Science
    2002 - 2006

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