Experience

Best Buy Geek Squad

• United States
• Retail
• 1 - 100 Employee

• Advanced Repair agent

  • Oct 2021 - Present

  Receive, monitor, and complete all repair requests Document completed work orders and update database regularly Ensure clear communication among coworkers through radio usage Keep appropriate records and reports for inventory control Effectively diagnosed and resolves issues and malfunctions by interpreting and understanding instruction, manuals, and schematics Perform weekly inspections of parts inventory and place orders in a timely manner Demonstrate competency at all times, asking questions when unsure Show less



Baskin Robbins

• Restaurants
• 700 & Above Employee

• Manager

  • Aug 2016 - Aug 2022



Ochsner Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• IT Specialist

  • Oct 2020 - Aug 2021

  Configure and deploy end user workstations in accordance with Ochsner and HIPPA standards Configure and deploy end user VDIs in Wyse Management Configure and deploy Zebra Printers on bluetooth, wired and wireless networks Configure and deploy barcode scanners, document scanners, and e-signature pads Mapping and testing e-sig pads, document scanners, barcode scanners Tone out and patch in new and existing network drops Provide support and assistance to end users for all Ochsner devices and equipment Setup and configure remote networks on Deployments Worked with a team to update system configuration documents and technical specifications and document system changes Built trusted relationships with end users by getting to know them on a personal level and making their comfort a priority Troubleshoot network and production issues and perform root-cause analysis Show less