Manager, Recruitment & Retention

• Aug 2023 - Present

Donor Relations Associate

• May 2022 - Aug 2023

Oversee and execute entire gift acknowledgement process including creation of stewardship thank you letters and issuing tax receipts when applicable Issued in excess of 2,900 gift receipts as of June 2023 Call donors with on a weekly basis to thank them for their support of the organization Created more than 320 new contacts utilizing Salesforce CRM and generate reports to provide to senior-level directors Submit over 120 purchase orders that ensured vendors were paid and contracts were fulfilled on time Oversee the General Phone lines and Info Emails, responding to donor and constituent inquiries and transferring to various other departments at the organization depending on the request Cross collaborate with Marketing, Communications, Building Services, and Finances to ensure resolution of constituent and donor requests Oversee and administer the transfer of monthly funds to international subsidiaries of the organization per donor instruction Oversee and maintain constituent records pertaining to the retrieval of donated devices resulting from inaccurate addresses and declined credit card transactions. Work with the Senior Director to distribute planned giving materials to prospective legacy giving donors Work with the Director of Leadership Giving Operations to organize and plan stewardship mailings segmentation for partner organization’s and high level donors Show less

Leadership Development Associate

• Feb 2021 - May 2022

Undergraduate Cabinet

• Aug 2019 - Feb 2021

President

• Nov 2019 - Dec 2020

Spearhead the Executive Board of the Interfraternity Council, as well as the second- largest Student Organization (IFC) at GVSU. Organize an unprecedented COVID-19 pandemic response, ensuring full Health and Safety compliance with state, local, and CDC guidelines. Maintain continual communications with University Administration and Health Officials to consistently provide accurate information to member chapters. Spearhead the Executive Board of the Interfraternity Council, as well as the second- largest Student Organization (IFC) at GVSU. Organize an unprecedented COVID-19 pandemic response, ensuring full Health and Safety compliance with state, local, and CDC guidelines. Maintain continual communications with University Administration and Health Officials to consistently provide accurate information to member chapters.

Vice President of Executive Records

• Nov 2018 - Nov 2019

Control finances for the 8-chapter Grand Valley State University (GVSU) Interfraternity Council, including preparing semester budgets, collecting dues from all fraternities, and assessing fines. Control finances for the 8-chapter Grand Valley State University (GVSU) Interfraternity Council, including preparing semester budgets, collecting dues from all fraternities, and assessing fines.

Event Manager

• May 2015 - Sep 2019

Handled phone calls to ensure an exceptional customer service experience. Promote the product to prospective customers at various markets. Socialized with customers and served at events or in the store while displaying superb customer service skills. Handled phone calls to ensure an exceptional customer service experience. Promote the product to prospective customers at various markets. Socialized with customers and served at events or in the store while displaying superb customer service skills.

Communications Intern

• Jun 2019 - Aug 2019

Created Community Newsletters and Blog posts for the Samaritas Website about varying topics such as dementia, recreation, and empowering the youth through past experiences. Was tasked with maintaining a social presence for all official Samaritas Senior Living, Foster Care, and Affordable Living accounts on Twitter, Facebook, and Instagram. Distributed flyers at a regional level to local businesses and houses promoting an Antique Car Show Concert. Created Community Newsletters and Blog posts for the Samaritas Website about varying topics such as dementia, recreation, and empowering the youth through past experiences. Was tasked with maintaining a social presence for all official Samaritas Senior Living, Foster Care, and Affordable Living accounts on Twitter, Facebook, and Instagram. Distributed flyers at a regional level to local businesses and houses promoting an Antique Car Show Concert.

Law Intern

• May 2018 - Aug 2018

Called clients to provide case updates for attorneys, processed and delivered documents. Completed two projects consisting of cleaning up old unresolved cases. Engaged in exemplary customer service when engaging with clients both in the office and on site at their houses. Called clients to provide case updates for attorneys, processed and delivered documents. Completed two projects consisting of cleaning up old unresolved cases. Engaged in exemplary customer service when engaging with clients both in the office and on site at their houses.