Experience

CFMOTO Powersports Inc

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Order managment specialist

  • Apr 2023 - Present



Vail Resorts

• United States
• Hospitality
• 700 & Above Employee

• Rental Retail Supervisor

  • Jan 2019 - Present

  Execute daily operations by opening and/or closing retail/rental outlets, including filling front-line employee positions as necessary, especially during non-peak periods.Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale.Act as a mentor who can train and lead the rental technician team.Demonstrate the ability to communicate professionally to staff and guests. Respond and engage with customer suggestions, complaints, and recognition.Promote product in line with customer's expressed needs.Ensure pricing is accurate and current, including any and all promotions.Fit boots, skis, snowboards, helmets and/or poles to each guest.Adhere to all policies, rules, and regulations of Vail Resorts and Afton Alps.Create and maintain a productive and safe work environment, including implementing and retaining all company mandated safety-related training and assessments.Ensure all retail/rental locations are clean, have updated materials, and present a professional appearance to our guests, staff, and purveyors.Manage administrative needs for the retail/rental employees.Develop, adhere to, and role model the company’s mission, vision, and values.Other duties as assigned. Show less

• Rental tech

  • Oct 2017 - Jan 2019

  Execute daily operations by opening and/or closing rental outlets.Fit boots, skis, snowboards, helmets and/or poles to each guest. Answer any resort-specific questions from guests so they are well-equipped for a fun and safe day of snow sports.Remain current on new industry products and trends while demonstrating knowledge of products.Demonstrate the ability to communicate professionally to coworkers and guests.Remove snow, as needed.Adhere to all policies, rules, and regulations of Vail Resorts and Afton Alps.Create and maintain a productive and safe work environment, including the completion of all company mandated safety-related training and assessments.Ensure all rental locations are clean, have updated materials, and present a professional appearance to our guests, staff, and purveyors.Assist other departments, as needed.Adhere to and role model the company’s mission, vision, and values.Other duties as assigned Show less



Coyote Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations Representative

  • Nov 2021 - Feb 2023

  Responsible for managing operations of customer accounts and growing these accounts by developing relationships with the customer contacts, planners, and facilities to increase volume and gross margin. Tasked with building loads, scheduling appointments, and ensuring their loads are serviced properly. Responsible for identifying problems and providing a resolution that is satisfactory to the customer and Coyote. Maintained a basic understanding of market and pricing trends of various loads and lanes while negotiating with our customers. Show less

• Operations Coordinator

  • Apr 2021 - Nov 2021

  Daily Tasks and ResponsibilitiesDevelop strong relationships with all customer contacts and facilitiesAccept, build, and schedule all customer shipments, including all pertinent information and documentationManage daily load board and take responsibility for ensuring that loads are serviced properlyBuild and maintain respectful relationships with carrier departmentEnsure loads are tracked and updated in timely mannerIdentify and communicate (potential) problems to the appropriate parties and provide solutionsPrioritize and respond to both internal and external requests in a timely, effective, and professional mannerUpdate and resolve incidents regularly; manage accessorials objectively while maximizing profitUnderstand commitments, policies, contracted rates, accessorial schedules, fuel schedules, vendor agreements, KPI’s and challenges for each account Show less

• Carrier Sales Account Manager

  • Aug 2020 - Apr 2021

  Focused on the brokerage aspect of the company, by helping customers move their inventory in the most cost-effective way by identifying and providing logistics solutions. I was able to create and manage my own individual portfolio of accounts through constant communication with carriers. These conversations included, but were not limited to, determining carrier availability, negotiating rates based on market trends, and identifying and resolving issues. Additional business was generated through inside sales by way of industry referrals and prospecting.As a Sales Representative, I participated in the UPS Peak Project which gave me the opportunity to gain hands-on industry experience onsite at one of UPS's hubs for 6 weeks. The UPS Peak Project helps you as a Sales Representative build strong negotiation skills and internal and external relationships. See Project Coordinator position details Show less

• Project Coordinator

  • Nov 2020 - Dec 2020

  Accepted, built, and scheduled all customer shipments, including all pertinent information and documentationManaged daily load board and take responsibility for ensuring that loads are serviced properlyBuilt and maintained relationships with carrier department to ensure loads are tracked and updated in a timely mannerIdentified and communicated (potential) problems to the appropriate parties and provide solutionsPrioritized and responded to both internal and external requestsUpdate and resolve incidents regularly; manage accessorials objectively while maximizing profit Show less



Deluxe

• United States
• Financial Services
• 700 & Above Employee

• Inbound Sales Representative

  • May 2019 - Aug 2020

  Serve our amazing Small Business customers who are calling us to purchase a variety of essential products from Deluxe. Learn about our Small Businesses customers and connect with them to identify the best solution(s) for their business. Solve their needs by actively selling products and relevant solutions that will help them run, maintain and grow their business. Serve our amazing Small Business customers who are calling us to purchase a variety of essential products from Deluxe. Learn about our Small Businesses customers and connect with them to identify the best solution(s) for their business. Solve their needs by actively selling products and relevant solutions that will help them run, maintain and grow their business.



Joe's Sporting Goods

• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Retail Sales Associate

  • Aug 2018 - May 2019

  Interacting with customers, both in person and on the phone. Providing the utmost customer service, advice, and fitting of Downhill Ski gear Ability to multi-task with paying close attention to detail Completing assigned tasks for opening or closing the department. Merchandising and replenishing stock, cleaning, and refilling supplies as needed. Communicate customer requests and feedback with the buyer. Interacting with customers, both in person and on the phone. Providing the utmost customer service, advice, and fitting of Downhill Ski gear Ability to multi-task with paying close attention to detail Completing assigned tasks for opening or closing the department. Merchandising and replenishing stock, cleaning, and refilling supplies as needed. Communicate customer requests and feedback with the buyer.



North Metro TV

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Camera Operator

  • Sep 2016 - May 2019

  Shoot and footage for a variety of high school sports. • Covered various high school sports, from Hockey to Baseball to Football for Blaine High School, Centennial High School, and Spring Lake Park High School. • Operated various cameras from game camera to close up action shots. Shoot and footage for a variety of high school sports. • Covered various high school sports, from Hockey to Baseball to Football for Blaine High School, Centennial High School, and Spring Lake Park High School. • Operated various cameras from game camera to close up action shots.



Duluth Trading Company

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Oct 2017 - Jul 2018

  Develops an exceptional familiarity of the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understands the customer is the center of what we do. Understands how to layer personalized service into each area of interaction from greeting to fitting room to register. Effectively communicates sales and promotions. Understands the importance of email capture as part of sales and service and executes to standard. Responds proactively and is empowered to provide positive resolutions to customer concerns. Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders. Assists in receiving, processing and replenishing merchandise. Maintains merchandising, presentation and display standards. Sales floor is customer ready. Ensures Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area. Accurately and efficiently processes all register transactions. Adheres to all Company policies, procedures and practices. Performs any other duties as directed by management. Show less



ETS Sports Performance

• Oakdale, Minnesota

• Marketing Communications Intern

  • Nov 2017 - May 2018

  • Helping Trainers with Athletes and taking care of essential duties as assigned • In Charge of Developing new ideas for social media. o Videos of athletes ♣ In depth one on one training ♣ Interactions with trainers ♣ Showing movements of athletes and the Training program • Helping Trainers with Athletes and taking care of essential duties as assigned • In Charge of Developing new ideas for social media. o Videos of athletes ♣ In depth one on one training ♣ Interactions with trainers ♣ Showing movements of athletes and the Training program



Phillips-Medisize

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Videographer (temp)

  • Nov 2017 - Jan 2018

  • Video Taped all training sessions centered around Project Management. • All video captured was sent to help the European divisions with training about Project Management. • Video Taped all training sessions centered around Project Management. • All video captured was sent to help the European divisions with training about Project Management.



Dave's Sports Shop

• Stillwater, MN

• Retail Salesmen

  • Sep 2016 - Sep 2017

  • Sold a variety of sports equipment mainly Hockey gear and sticks, as well as Lacrosse gear and sticks. o Gained knowledge of Bauer and CCM products to help customers find the right fit. • Maintained constant communication with customers to them find the right products for the right sport. • Sharpened over 100 skates and repaired over 30 skates. • Sold a variety of sports equipment mainly Hockey gear and sticks, as well as Lacrosse gear and sticks. o Gained knowledge of Bauer and CCM products to help customers find the right fit. • Maintained constant communication with customers to them find the right products for the right sport. • Sharpened over 100 skates and repaired over 30 skates.



SportsEngine

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Sports Reporter

  • Oct 2016 - Aug 2017

  Freelance Sports working with SportsEngine and Writing for the StarTribune. Write stories on high school athletes and games. • Covered all sports of high school, Hockey, Lacrosse, Volleyball, Basketball, Soccer, and Baseball. • Produced short three sentenced highlights for boys and girl’s hockey, as well as basketball to help bring viewership to the website. • Helped with a variety of projects for such as producing ideas for video projects and working through all of the high school pages to see who had the proper logos. Show less



American Red Cross

• United States
• Non-profit Organizations
• 700 & Above Employee

• Communications Intern

  • May 2016 - Jul 2016

  • Find, create, and organize Red Cross stories and pictures, including those from CPR classes, disaster responses, youth programs and other events and activities. • Assist in writing and distributing press releases specific to regional Red Cross activities. • Assist with work for chapter and regional leadership to write and pitch local stories to local media via video or photo. • Creating training modules for volunteers • Managing social media outlets • Find, create, and organize Red Cross stories and pictures, including those from CPR classes, disaster responses, youth programs and other events and activities. • Assist in writing and distributing press releases specific to regional Red Cross activities. • Assist with work for chapter and regional leadership to write and pitch local stories to local media via video or photo. • Creating training modules for volunteers • Managing social media outlets



Augustana College - Edge Center

• Rock Island, IL

• Video Editing Intern

  • Mar 2016 - May 2016

  • Assemble all raw footage with camera shots either recorded or transferred onto video tape in preparation for inputting into the computer • Input uncut rushes and sound, and synchronize and store them into files on the computer • Digitally cut the files using Adobe Premiere to put together the sequence of the film and decide what is useable • Create a 'rough cut' (or assembly edit) of the program/film and determine the exact cutting for the next and final stages • Record and tweak the content to ensure the logical sequencing and smooth running of the video Show less



Augustana College

• United States
• Higher Education
• 500 - 600 Employee

• Student Caterer

  • Sep 2013 - May 2016

  Set up events and served food for holiday festival and sports teams. Contact Shara Rangel 309-794-7247 Set up events and served food for holiday festival and sports teams. Contact Shara Rangel 309-794-7247



Quad City Mallards Hockey

• Moline, IL

• Volunteer Videographer

  • Dec 2015 - Apr 2016

  • Filmed Hill-Murray High School Girls Varsity and Junior Varsity Hockey team to be used by coaches to further their competitive strategies against opponents • Utilized time management skills to ensure coaches received the finish products by assigned due dates • Communicated with coaches on videography techniques, including from what vantage point to shoot the games, specific players to focus on for various plays, and cutting any downtime from the final product • Filmed Hill-Murray High School Girls Varsity and Junior Varsity Hockey team to be used by coaches to further their competitive strategies against opponents • Utilized time management skills to ensure coaches received the finish products by assigned due dates • Communicated with coaches on videography techniques, including from what vantage point to shoot the games, specific players to focus on for various plays, and cutting any downtime from the final product



Hill-Murray Hockey

• maplewood, MN

• Freelance Videographer

  • Nov 2014 - Feb 2015

  • Filmed Hill-Murray High School Girls Varsity and Junior Varsity Hockey team to be used by coaches to further their competitive strategies against opponents • Utilized time management skills to ensure coaches received the finish products by assigned due dates • Communicated with coaches on videography techniques, including from what vantage point to shoot the games, specific players to focus on for various plays, and cutting any downtime from the final product • Filmed Hill-Murray High School Girls Varsity and Junior Varsity Hockey team to be used by coaches to further their competitive strategies against opponents • Utilized time management skills to ensure coaches received the finish products by assigned due dates • Communicated with coaches on videography techniques, including from what vantage point to shoot the games, specific players to focus on for various plays, and cutting any downtime from the final product



WinkIt

• Technology, Information and Internet

• Marketing Intern

  • Jun 2014 - Aug 2014

  • Conceptualized and implemented marketing strategies using Facebook and Twitter to convince general public to utilize the services www.winkitnow.com • Completed inventory to ensure all merchandise was available and accounted for, notifying manager if new purchases needed to be made • Modeled for Winkit’s website and on Twin Cities Live, a TV show in Minnesota which highlights small businesses and hot topics around the twin cities contact Juli Baecker at 651-235-5854 • Conceptualized and implemented marketing strategies using Facebook and Twitter to convince general public to utilize the services www.winkitnow.com • Completed inventory to ensure all merchandise was available and accounted for, notifying manager if new purchases needed to be made • Modeled for Winkit’s website and on Twin Cities Live, a TV show in Minnesota which highlights small businesses and hot topics around the twin cities contact Juli Baecker at 651-235-5854