Zack Johnson

IT Support Specialist at Gislason & Hunter LLP
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Law Practice
    • 1 - 100 Employee
    • IT Support Specialist
      • Mar 2022 - Present
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Co-Founder
      • Dec 2021 - Present

      With more than 20 years of experience in the world of motorcycle racing, Adrenaline Engineering is able to offer full suspension support and coaching for all disciplines of motorcycle riding. With more than 20 years of experience in the world of motorcycle racing, Adrenaline Engineering is able to offer full suspension support and coaching for all disciplines of motorcycle riding.

    • United States
    • IT Services and IT Consulting
    • General Manager
      • Oct 2017 - Dec 2021

      • Provided guidance and training to staff on core services/solutions. • Established and maintain professional relationships with k-12 schools in and around Mankato. • Managed inventory and inventory software. • Managed and trained a team of 10 technicians. • Increased monthly profits by an average of $5k. • Implemented a fleet tracking system that is projected to save the company money by improving the efficiency of routes and aid in compliance. • Repaired cellphones and computers from every manufacturer. • Troubleshot issues and work with phone, computer, and machine communications to determine errors and issues related to computer software and hardware. • Promoted responsible usage and care of equipment and made changes as necessary. Show less

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manager
      • Aug 2014 - Oct 2017

      • Provided guidance and training to staff on core services/solutions. • Established and maintained professional relationships with customers. • Maintained stock and ordered parts/products when required. • Handled employee timecards. • Identified, troubleshot, and resolved a wide range of computer problems, including but not limited to software-related issues like drivers and viruses to hardware jobs like screen replacements and motherboard replacements. • Provided in-home and business services such as network, printer, and software troubleshooting. • Aided customers in selecting a computer that would suit them based on what they will be using it to accomplish. Show less

    • United States
    • Sporting Goods Manufacturing
    • 100 - 200 Employee
    • Desktop Support Technician
      • Apr 2016 - Aug 2016

      • Team Lead for the administration and maintenance of internal systems, programs, and desktop operating systems. • Upgraded and deployed over 150 computers to end-users. • Allocated and deallocated resources via Active Directory. • Assisted with setting up and reallocating systems during onboarding and off-boarding. • Assisted Network Administrator with server maintenance. • Provided support for issues utilizing a ticket tracking system to document relevant information regarding problem resolution. • Team Lead for inventory management of software licenses, software, hardware, and other IT supplies. • Researched and recommended the purchasing of software, hardware, and other IT supplies as approved by management. • Maintained documentation of technical systems, including software licenses, procedures, and configuration documents. • Promoted responsible usage and care of equipment and makes changes as necessary. Show less

Education

  • Minnesota State University, Mankato
    Bachelor of Applied Science - BASc, Open Studies
  • South Central College
    Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
    2012 - 2016
  • New Ulm High School
    2007 - 2011

Community

You need to have a working account to view this content. Click here to join now