Zack Holmes
Customer Support Representative at RazorSync- Claim this Profile
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Bio
Experience
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RazorSync
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United States
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Software Development
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1 - 100 Employee
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Customer Support Representative
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Dec 2021 - Present
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Southern Land Company
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United States
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Real Estate
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100 - 200 Employee
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Information Technology Help Desk Technician
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Apr 2021 - Aug 2021
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Trevecca Nazarene University
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United States
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Higher Education
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300 - 400 Employee
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Desktop Support Technician
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Oct 2019 - Aug 2020
Information Technology Services Information Technology Services
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Simply Mac - Apple Premier Partner
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Retail
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100 - 200 Employee
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Mac Technician
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Oct 2017 - Oct 2019
Complete hardware and software based repairs for macOS and iOS devices Diagnosing computer issues thru software and hardware troubleshooting Removing malware and other malicious content within user cache files iOS troubleshooting a hardware repair (ie. display replacements and battery replacements) Submitting tickets to IT for assistance in inventory variances and other internal troubleshooting Complete hardware and software based repairs for macOS and iOS devices Diagnosing computer issues thru software and hardware troubleshooting Removing malware and other malicious content within user cache files iOS troubleshooting a hardware repair (ie. display replacements and battery replacements) Submitting tickets to IT for assistance in inventory variances and other internal troubleshooting
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Vacord Screen Printing
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United States
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Apparel & Fashion
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1 - 100 Employee
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Outside Sales
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Jan 2017 - Mar 2018
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Onlife Health
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India
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Wellness and Fitness Services
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Print Production Analyst
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Aug 2011 - Jan 2017
Working with numerous vendors to place, proof, and fulfill orders requested by our clients Scanning, processing, and recording participant documentation Working closely with payroll to provide purchase orders, pay invoices, and provide monthly spending through accruals Managing, assembling, and sending emails for our marketing campaign Working with the product team in a research capacity providing feedback on the viability of iOS and Android as mobile… Show more Working with numerous vendors to place, proof, and fulfill orders requested by our clients Scanning, processing, and recording participant documentation Working closely with payroll to provide purchase orders, pay invoices, and provide monthly spending through accruals Managing, assembling, and sending emails for our marketing campaign Working with the product team in a research capacity providing feedback on the viability of iOS and Android as mobile platforms for our apps in the healthcare sector. Show less Working with numerous vendors to place, proof, and fulfill orders requested by our clients Scanning, processing, and recording participant documentation Working closely with payroll to provide purchase orders, pay invoices, and provide monthly spending through accruals Managing, assembling, and sending emails for our marketing campaign Working with the product team in a research capacity providing feedback on the viability of iOS and Android as mobile… Show more Working with numerous vendors to place, proof, and fulfill orders requested by our clients Scanning, processing, and recording participant documentation Working closely with payroll to provide purchase orders, pay invoices, and provide monthly spending through accruals Managing, assembling, and sending emails for our marketing campaign Working with the product team in a research capacity providing feedback on the viability of iOS and Android as mobile platforms for our apps in the healthcare sector. Show less
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Education
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Lipscomb University
Bachelor's Degree, Psychology