Zack Holmes

Customer Support Representative at RazorSync
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Contact Information
us****@****om
(386) 825-5501
Location
Franklin, Tennessee, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Support Representative
      • Dec 2021 - Present
    • United States
    • Real Estate
    • 100 - 200 Employee
    • Information Technology Help Desk Technician
      • Apr 2021 - Aug 2021
    • United States
    • Higher Education
    • 300 - 400 Employee
    • Desktop Support Technician
      • Oct 2019 - Aug 2020

      Information Technology Services Information Technology Services

    • Retail
    • 100 - 200 Employee
    • Mac Technician
      • Oct 2017 - Oct 2019

      Complete hardware and software based repairs for macOS and iOS devices Diagnosing computer issues thru software and hardware troubleshooting Removing malware and other malicious content within user cache files iOS troubleshooting a hardware repair (ie. display replacements and battery replacements) Submitting tickets to IT for assistance in inventory variances and other internal troubleshooting Complete hardware and software based repairs for macOS and iOS devices Diagnosing computer issues thru software and hardware troubleshooting Removing malware and other malicious content within user cache files iOS troubleshooting a hardware repair (ie. display replacements and battery replacements) Submitting tickets to IT for assistance in inventory variances and other internal troubleshooting

    • United States
    • Apparel & Fashion
    • 1 - 100 Employee
    • Outside Sales
      • Jan 2017 - Mar 2018
    • India
    • Wellness and Fitness Services
    • Print Production Analyst
      • Aug 2011 - Jan 2017

      Working with numerous vendors to place, proof, and fulfill orders requested by our clients Scanning, processing, and recording participant documentation Working closely with payroll to provide purchase orders, pay invoices, and provide monthly spending through accruals Managing, assembling, and sending emails for our marketing campaign Working with the product team in a research capacity providing feedback on the viability of iOS and Android as mobile… Show more Working with numerous vendors to place, proof, and fulfill orders requested by our clients Scanning, processing, and recording participant documentation Working closely with payroll to provide purchase orders, pay invoices, and provide monthly spending through accruals Managing, assembling, and sending emails for our marketing campaign Working with the product team in a research capacity providing feedback on the viability of iOS and Android as mobile platforms for our apps in the healthcare sector. Show less Working with numerous vendors to place, proof, and fulfill orders requested by our clients Scanning, processing, and recording participant documentation Working closely with payroll to provide purchase orders, pay invoices, and provide monthly spending through accruals Managing, assembling, and sending emails for our marketing campaign Working with the product team in a research capacity providing feedback on the viability of iOS and Android as mobile… Show more Working with numerous vendors to place, proof, and fulfill orders requested by our clients Scanning, processing, and recording participant documentation Working closely with payroll to provide purchase orders, pay invoices, and provide monthly spending through accruals Managing, assembling, and sending emails for our marketing campaign Working with the product team in a research capacity providing feedback on the viability of iOS and Android as mobile platforms for our apps in the healthcare sector. Show less

Education

  • Lipscomb University
    Bachelor's Degree, Psychology
    2004 - 2008

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