Zack Jones, MBA

Cryptologic Language Analyst at Utah Air National Guard
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Contact Information
us****@****om
(386) 825-5501
Location
Provo, US

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Experience

    • United States
    • Armed Forces
    • 100 - 200 Employee
    • Cryptologic Language Analyst
      • Nov 2017 - Nov 2023

      Salt Lake City Area • Supervised small teams of 2-5 people to complete short and long-term projects • Performed comprehensive data analysis, quickly synthesizing information into actionable results with 100% accuracy • Executed urgent translation for the State of Utah in response to the COVID-19 pandemic by translating a time-sensitive, 1,000-word document with graphical representations from English to Chinese within 1 day resulting in the precise dissemination of new guidelines for the Utah foodservice… Show more • Supervised small teams of 2-5 people to complete short and long-term projects • Performed comprehensive data analysis, quickly synthesizing information into actionable results with 100% accuracy • Executed urgent translation for the State of Utah in response to the COVID-19 pandemic by translating a time-sensitive, 1,000-word document with graphical representations from English to Chinese within 1 day resulting in the precise dissemination of new guidelines for the Utah foodservice industry Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager
      • Aug 2022 - May 2023

      Orem, Utah, United States • Led a diverse, multidisciplinary digital marketing team of 16, achieving 20% improvement in project efficiencies through innovative and strategic solutions. • Managed consumer-centric projects, reflecting a passion for delivering compelling consumer-right marketing plans. • Enhanced brand visibility by 20% using SEO strategies, showing proficiency in the digital landscape and its future trends. • Streamlined hiring processes, resulting in a 30% faster onboarding time, highlighting a… Show more • Led a diverse, multidisciplinary digital marketing team of 16, achieving 20% improvement in project efficiencies through innovative and strategic solutions. • Managed consumer-centric projects, reflecting a passion for delivering compelling consumer-right marketing plans. • Enhanced brand visibility by 20% using SEO strategies, showing proficiency in the digital landscape and its future trends. • Streamlined hiring processes, resulting in a 30% faster onboarding time, highlighting a global perspective and a future-oriented, problem-solving approach Show less

    • United States
    • Retail Health and Personal Care Products
    • 700 & Above Employee
    • Business Support Representative - Mandarin-Speaking
      • Oct 2018 - Jun 2021

      Provo, Utah Area • Consulted 30-50 distributors a day resolving requests and educating callers about our business model • Collaborated with the upper management team in evaluating and analyzing potential process improvement opportunities • Top 10% among 35 agents

    • Sales Support Representative - Mandarin-Speaking
      • Nov 2017 - Oct 2018

      Provo, Utah, United States • Resolved 30-50 customer requests a day involving orders, returns, and basic product questions; increasing sales by 40%

    • United States
    • Civic and Social Organizations
    • 700 & Above Employee
    • Counselor
      • Jun 2011 - Jul 2012

      Rancho Alegre I worked as a Counselor in Training in the summer of 2011, and a Counselor in the summer of 2012. My main duties were the teaching of merit badges for the local camp of the Los Padres Council of the Boy Scouts of America.

Education

  • Utah Valley University
    Master of Business Administration - MBA, Marketing
    2022 - 2023
  • Utah Valley University
    Bachelor of Science - BS, International Business
    2018 - 2022

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