Zack Marty

Product Manager II at Echobind
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Credentials

  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Apr, 2020
    - Nov, 2024

Experience

  • Echobind
    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager II
      • Jun 2021 - Present

      When our clients win, we win. Formulating a product strategy can be a daunting task, especially when you want to do everything. Targeting and fulfilling your audience's wants and needs is our specialty. When our clients win, we win. Formulating a product strategy can be a daunting task, especially when you want to do everything. Targeting and fulfilling your audience's wants and needs is our specialty.

  • HomeHero
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Product Manager
      • Jan 2018 - Jun 2021

      Lead the customer-focused development roadmap as well push the execution of the roadmap's vision. After each sprint, we evaluate where we started, where we ended, and how we developed the product along the way to reprioritize our efforts as needed. With the customer's experience first in mind, we push forward to ensure that HomeHero becomes a leader in digital health communication and workforce management. Lead the customer-focused development roadmap as well push the execution of the roadmap's vision. After each sprint, we evaluate where we started, where we ended, and how we developed the product along the way to reprioritize our efforts as needed. With the customer's experience first in mind, we push forward to ensure that HomeHero becomes a leader in digital health communication and workforce management.

  • Work Today
    • United States
    • Software Development
    • Operations and Quality Assurance
      • Jan 2017 - Nov 2017

      Ensure​ ​client​ ​success​ ​through​ ​platform​ ​training​ ​and​ ​workforce​ ​management. Identification​ ​and​ ​reproduction​ ​of​ ​technical​ ​product​ ​issues. Creating​ ​and​ ​writing​ ​of​ ​advertisements​ ​for​ ​worker​ ​acquisition. Managed​ ​high​ ​volume​ ​worker​ ​acquisition​ ​through​ ​multiple​ ​acquisition​ ​channels. 75%​ ​decrease​ ​in​ ​no​ ​show​ ​rate​ ​through​ ​streamlining​ ​of​ ​worker/client​ ​communication. Identified​ ​company​ ​pain​ ​points​ ​with​ ​worker​ ​acquisition,​ ​and​ ​launched​ ​targeted​ ​effort​ ​to increase​ ​frequency​ ​of​ ​new​ ​workers​ ​completing​ ​their​ ​profiles​ ​by​ ​100%. Handled​ ​any​ ​worker​ ​payment​ ​issues​ ​in​ ​relation​ ​to​ ​Stripe​ ​or​ ​personal​ ​banking.

  • HomeHero
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Corporate Recruiter
      • Aug 2015 - Dec 2016

      Designed,​ ​implemented,​ ​and​ ​tracked​ ​success​ ​of​ ​the​ ​orientation,​ ​on-boarding​ ​flow,​ ​and training​ ​for​ ​all​ ​new​ ​caregivers. Trained​ ​caregivers​ ​on​ ​policy,​ ​procedure,​ ​and​ ​soft​ ​skills​ ​for​ ​interacting​ ​with​ ​clients​ ​and their​ ​children. Creation​ ​of​ ​all​ ​training​ ​and​ ​onboarding​ ​material. Acted​ ​as​ ​the​ ​liaison​ ​to​ ​the​ ​Department​ ​of​ ​Social​ ​Services​ ​and​ ​Caregiver​ ​Background Check​ ​Bureau. Managed​ ​directly​ ​over​ ​25​ ​caregivers,​ ​including​ ​duties​ ​of​ ​hiring,​ ​coaching,​ ​quarterly reviews,​ ​and​ ​terminations. Public​ ​communications​ ​to​ ​all​ ​caregivers​ ​regarding​ ​company​ ​news​ ​or​ ​policy​ ​changes. Coordinated​ ​all​ ​communication​ ​during​ ​shift​ ​from​ ​1099-W2​ ​transition. Implemented​ ​metric​ ​and​ ​skill​ ​based​ ​recruitment​ ​tactics​ ​to​ ​hire​ ​caregivers​ ​based​ ​on geographic​ ​dispersion​ ​and​ ​skill​ ​demand. Created​ ​client​ ​onboarding​ ​policy​ ​and​ ​procedures,​ ​reducing​ ​on​ ​boarding​ ​time​ ​by​ ​50%.

  • Solera | DealerSocket
    • United States
    • Software Development
    • 300 - 400 Employee
    • Technical Recruiter
      • Oct 2014 - Aug 2015

      Facilitated​ ​new​ ​employee​ ​onboarding​ ​training​ ​on​ ​policy,​ ​procedure,​ ​and​ ​basic​ ​software. Basic​ ​soft​ ​skills​ ​training​ ​for​ ​new​ ​strategic​ ​service​ ​consultants. Created​ ​streamlined​ ​process​ ​to​ ​utilize​ ​ATS​ ​and​ ​job​ ​posting​ ​resources​ ​to​ ​source​ ​talent​ ​and advertise​ ​company​ ​positions. Developed​ ​and​ ​implemented​ ​creative​ ​recruiting​ ​strategies​ ​to​ ​leverage​ ​new​ ​resources​ ​for recruiting​ ​niche​ ​positions​ ​including​ ​Reddit,​ ​Craigslist,​ ​HireQ,​ ​Twitter,​ ​and​ ​instagram. Conducted​ ​monthly​ ​intake​ ​meetings​ ​with​ ​all​ ​department​ ​directors​ ​on​ ​key​ ​new​ ​hires required​ ​for​ ​company​ ​success. Scheduled,​ ​prepared,​ ​and​ ​executed​ ​pre-employment​ ​phone​ ​screens​ ​for​ ​department directors​ ​prior​ ​to​ ​scheduling​ ​hiring​ ​manager​ ​interviews. Recognized​ ​as​ ​quickest​ ​recruiter,​ ​hiring​ ​an​ ​average​ ​of​ ​9​ ​candidates​ ​per​ ​month​ ​for​ ​office and​ ​remote​ ​positions.

  • Go-Staff, Inc.
    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Labor Recruiter
      • Sep 2011 - Sep 2014

      We find our clients The Right Staff Right Now through a rigorous candidate screening process. We also help manage the current pool of laborers to identify their strengths and weaknesses, provide professional coaching, and help them find the company/job where they will flourish. We find our clients The Right Staff Right Now through a rigorous candidate screening process. We also help manage the current pool of laborers to identify their strengths and weaknesses, provide professional coaching, and help them find the company/job where they will flourish.

  • San Diego Police Department
    • United States
    • Law Enforcement
    • 300 - 400 Employee
    • Volunteer in Policing
      • Oct 2012 - Mar 2013

      - Administration: Responsible for running background checks and compiling witness lists to properly assemble District Attorney and City Attorney packages. Created Wanted Posters that lead to the arrest and prosecution of multiple perpetrators. - Assisted in holiday Parole/Probation compliance checks by finding the most up to date home addresses. Assigned Detectives and Sergeants to specific regions and broke the Parolees into regional groups to complete the sweep of hundreds of Parolees/Probationers in less than four hours.

  • 24 Hour Fitness
    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Certified Personal Trainer
      • Aug 2010 - Aug 2011

      Design: Responsible for designing specialized fitness programs for individual clients’ goals. My clients have lost a collective of over 500 pounds. Sales: Show short term clients the value of continued training for re-signs. Cold call new and old members to allocate new clients. 3 month average of over 120 sessions and $4,000 of re-signs and new business each month.

    • Service Representative Lead
      • Apr 2009 - Aug 2010

      - Accounting and cash management: Responsible for handling all cash and register transactions for club. - Management: Responsible for training upwards of 50 new team members. Leader of the Pulse Action Committee - Sales and membership consulting- sold on average 15 memberships per week. - Account Management: Managed clients existing accounts, and corrected discrepancies.

  • Information Resources Inc
    • Field Service Representative
      • Jun 2007 - Jun 2009

      - Market Research: Drove to multiple stores to make a map of the products inside of grocery stores and other retail locations to compare sales and item locations. - Management: Received weekly work orders and managed schedule to deliver the product in a timely manner. - Efficiency: Scanned an average of 1,200 UPCs an hour compared to the national average of 750. - Market Research: Drove to multiple stores to make a map of the products inside of grocery stores and other retail locations to compare sales and item locations. - Management: Received weekly work orders and managed schedule to deliver the product in a timely manner. - Efficiency: Scanned an average of 1,200 UPCs an hour compared to the national average of 750.

Education

  • California State University-Fullerton
    Bachelor of Arts (BA), Philosophy
    2005 - 2010

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