Experience

Chipolte Mexican Grill

• United States
• Restaurants
• 1 - 100 Employee

• General Manager

  • Nov 2022 - Present

• Apprentice General Manager

  • Apr 2019 - Nov 2022

  Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.Correctly calculated inventory and ordered appropriate supplies.Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.Reconciled cash and credit card transactions to maintain accurate records.Carefully interviewed, selected, trained and supervised staff.Led and directed team members on effective methods, operations and procedures. Show less



Arby's

• Retail
• 1 - 100 Employee

• General Manager

  • Aug 2018 - Apr 2019

  Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.Correctly calculated inventory and ordered appropriate supplies.Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.Reconciled cash and credit card transactions to maintain accurate records.Carefully interviewed, selected, trained and supervised staff.Led and directed team members on effective methods, operations and procedures. Show less

• Assistant General Manager

  • Jan 2016 - Jul 2018

  Lead shifts in a very fast paced environment. and Took necessary steps to meet customer needs and effectively resolve food or service issues, promptly and professionally.Responsible for money in the safe and registers.Packaged menu items into bags or trays and placed drink orders into carriers.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps Followed all established restaurant practices and procedures. Show less



Pita Pit USA

• United States
• Restaurants
• 100 - 200 Employee

• Crew Chief - Shift Manager

  • Jan 2014 - Jan 2016

  Carefully maintained sanitation, health and safety standards in all work areas. Cleaned food preparation areas, cooking surfaces, and utensils Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Carefully maintained sanitation, health and safety standards in all work areas. Properly portioned and packaged take-out foods for customers Cut and chopped food items and cooked on a grill or in fryers Resolved guest complaints promptly and professionally. Communicated clearly and positively with co-workers and management. Trained new staff. Correctly received orders, processed payments and responded appropriately to guest concerns. Mastered Point of Sale (POS) Show less



HEN HOUSE MARKETPLACE, L.L.C.

• United States

• Cashier Customer Service

  • Jan 2009 - Jan 2012

  Operated check stand equipment including cash register, scanner and scale. Executed cash transactions quickly and accurately. Served shoppers in a prompt, courteous and friendly manner. Emphasized fast, friendly customer service. Operated check stand equipment including cash register, scanner and scale. Executed cash transactions quickly and accurately. Served shoppers in a prompt, courteous and friendly manner. Emphasized fast, friendly customer service.