Zachary Roussel

Operations & Technology Coordinator at Kentucky Youth Advocates
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Contact Information
us****@****om
(386) 825-5501
Location
Louisville, Kentucky, United States, US
Skills

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Credentials

  • Comptia Network+
    Comptia
    Dec, 2011
    - Nov, 2024
  • Comptia A+
    Comptia

Experience

  • Kentucky Youth Advocates
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Operations & Technology Coordinator
      • Dec 2013 - Present

      •Manage hardware, software, and network systems •Administer Office 365, Google apps and websites •Train staff in the use of new hardware and software •Coordinate office supply orders and building maintenance •Manage hardware, software, and network systems •Administer Office 365, Google apps and websites •Train staff in the use of new hardware and software •Coordinate office supply orders and building maintenance

  • Sprint
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Business Account Manager (BISO)
      • Nov 2012 - Nov 2013

      •Manage Sprint small and mid-market business accounts across multiple industries •Build relationships to maintain and grow existing accounts and gain new accounts •Consult with customers and prospects to make recommendations based on solutions •Provide training and product documentation to customers to increase sales •Maintain and grow sales pipeline and manage sales funnel •Manage Sprint small and mid-market business accounts across multiple industries •Build relationships to maintain and grow existing accounts and gain new accounts •Consult with customers and prospects to make recommendations based on solutions •Provide training and product documentation to customers to increase sales •Maintain and grow sales pipeline and manage sales funnel

  • Central Texas Library System, Inc.
    • United States
    • Libraries
    • 1 - 100 Employee
    • Technical Support & Network Systems Specialist (TANG)
      • 2011 - Aug 2012

      •Consulted with member libraries on hardware, software, networking, and best practices •Developed training materials for staff and member libraries based on technology •Supported public libraries by phone, email, remote desktop, and in-person •Trained librarians in the use of new hardware, software, and systems •Installed, and maintained networking equipment, computers, and handheld electronic devices •Administered network, servers, systems, email, telecom, website, and discussion lists •Tracked statistics on website, email, discussion lists, and phones for reporting Show less

  • Tanknology
    • United States
    • Environmental Services
    • 100 - 200 Employee
    • Inside Sales Account Manager - Western Division
      • 2010 - 2011

      •Managed customer accounts to ensure annual compliance testing of tank systems (UST & AST) •Made outbound sales calls and sent email to existing customers and targeted prospects •Tracked compliance renewal dates and managed divestment site transitions •Managed customer accounts to ensure annual compliance testing of tank systems (UST & AST) •Made outbound sales calls and sent email to existing customers and targeted prospects •Tracked compliance renewal dates and managed divestment site transitions

  • Rainmaker
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Technical Sales Rep (TSR) / Account Manager
      • 2006 - 2009

      Technical Sales Rep (TSR) Dell Service Sales & CA – 2007-2009 •Made outbound sales calls to medium business customers to renew and upgrade software and service contracts •Managed relationship with Dell hardware sales teams and CA partners •Updated and Managed daily pipeline and weekly forecasts •Regularly met and exceeded monthly sales quotas and quarterly goals ---------------------------- Inbound Sales Rep (CSR) Rainmaker Dell Service Sales - 2006 •Handled inbound sales calls from existing Dell customers to sell warranty support services •Regularly overachieved monthly quotas and promoted quickly to TSR Show less

  • CCTVWholesalers.com
    • Technical Sales and Support Manager
      • 2001 - 2005

      Technical Sales and Support Manager - (Security Cameras and Equipment) •Sold and supported CCTV Equipment, Video Servers, Software, IP cameras, DVR Systems •Managed sales and support personnel •Designed and built custom PC based CCTV DVR systems •Coordinated equipment and parts orders with domestic and international suppliers •Assisted with software development and testing Technical Sales and Support Manager - (Security Cameras and Equipment) •Sold and supported CCTV Equipment, Video Servers, Software, IP cameras, DVR Systems •Managed sales and support personnel •Designed and built custom PC based CCTV DVR systems •Coordinated equipment and parts orders with domestic and international suppliers •Assisted with software development and testing

Education

  • University of Louisiana at Lafayette
    Bachelor, Industrial Design
  • ACC Austin TX
    IT
    2010 -

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