Zachary Peters
Information Technology Specialist at Hartford Public Library- Claim this Profile
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Bio
Credentials
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Dell Certified Technician
Dell TechnologiesJul, 2021- Sep, 2024
Experience
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Hartford Public Library
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United States
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Libraries
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1 - 100 Employee
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Information Technology Specialist
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Jan 2022 - Present
Provide first level troubleshooting/support to end users. Fulfill users request via manage engine service desk plus. Maintains server infrastructure and services. Daily Software include office 365, active directory, VM ware, Microsoft exchange 2013, Remote Desktop, Apple MDM, sirsi workflows, galaxy access, VI monitor plus. Part of a team that restructured IT department. Have experience in training IT staff members and building a knowledge base for training purposes. Provide first level troubleshooting/support to end users. Fulfill users request via manage engine service desk plus. Maintains server infrastructure and services. Daily Software include office 365, active directory, VM ware, Microsoft exchange 2013, Remote Desktop, Apple MDM, sirsi workflows, galaxy access, VI monitor plus. Part of a team that restructured IT department. Have experience in training IT staff members and building a knowledge base for training purposes.
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Proprietor
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Jan 2016 - Present
Purchase, trade, refurbish, clean, repair, and sell antiques both online and in-person. Manage inventory, advertising, and record keeping with excel experience. Specialize in coin op, electronics and advertising Purchase, trade, refurbish, clean, repair, and sell antiques both online and in-person. Manage inventory, advertising, and record keeping with excel experience. Specialize in coin op, electronics and advertising
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East Windsor High School
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United States
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1 - 100 Employee
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Information Technology Specialist
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Oct 2020 - Jan 2022
Support teachers and students with technology issues. Troubleshoot and repair laptops, smartboards, viewbaords and Cisco Servers/switches. Supports software of Office 365, VoIP phones, barracuda spam filtering, active directory, group policy, infinias door access. Fulfill all requests by a IT ticketing system and Remote Desktop. Support teachers and students with technology issues. Troubleshoot and repair laptops, smartboards, viewbaords and Cisco Servers/switches. Supports software of Office 365, VoIP phones, barracuda spam filtering, active directory, group policy, infinias door access. Fulfill all requests by a IT ticketing system and Remote Desktop.
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Big Y World Class Market
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United States
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Retail Groceries
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700 & Above Employee
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Meat Specialist
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Jan 2018 - Jul 2020
As a Meat Specialist, I grinded and cut meat per order, produced prepared meals, maintained inventory, followed safety guidelines, and regularly completed sanitation and cleaning.
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Front End Specialist
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Jun 2016 - Jul 2020
As a Front End Specialist, I operated cash registers, ran customer service desk, balanced cash drawers, completed transactions, managed front-end inventory, completed returns and back-stock, and bagged groceries. Additionally, I floated across departments as needed to fulfill unmet needs.
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Education
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2018 - 2020
Springfield Technical Community College
Associate's degree, Computer Systems Engineering Technology
Community
