Experience

Habitat for Humanity of Montgomery and Delaware Counties

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Marketing Coordinator

  • Jan 2023 - Present



Twenty One Pips

• United States
• Restaurants
• 1 - 100 Employee

• Beverage Manager/Social Media Manager

  • Apr 2022 - Jan 2023

  • Managed Instagram account for Twenty One Pips, creating original content and photographing food/ drink items to promote offerings• Filmed content for reels on Instagram and for later use on TikTok• Connected with guests and local businesses through social media channels to answer questions, acquire event leads and create opportunities for collaboration• Created and maintained menus using Adobe Design Suite• Managed operations of both coffee cafe and full-service bar for new restaurant concept• Worked closely with community officials and representatives prior to and following restaurant opening • Developed bar program from the bottom up, creating signature recipes; whiskey, wine, and cocktail lists; curated craft beer program; happy hour program; and consistent effort to showcase local offerings • Developed coffee program, creating signature menu offerings and classic espresso drink recipes• Managed restaurant during high-volume operating hours, assisting FOH and BOH staff• Published schedules for FOH employees, maintaining schedule posting at least two weeks out• Assisted in scheduling, preparation, and execution of special and/or private events• Developed and maintain relationships with distributor representatives



Glenmorgan Bar & Grill

• United States
• Restaurants
• 1 - 100 Employee

• Restaurant Manager

  • Nov 2021 - Dec 2022

  • Oversee general restaurant operations• Training staff on restaurant procedures and steps of service• Keeping customers happy and handling complaints elegantly• Recording payroll data for employee tipouts• Ordering of wine, liquor, and beer for the restaurant bar and for hotel banquets• Coordinate with banquets to establish orders for banquet bar and special requests • Assist staff with expo, bussing, hosting, food running, and bar when necessary • Oversee general restaurant operations• Training staff on restaurant procedures and steps of service• Keeping customers happy and handling complaints elegantly• Recording payroll data for employee tipouts• Ordering of wine, liquor, and beer for the restaurant bar and for hotel banquets• Coordinate with banquets to establish orders for banquet bar and special requests • Assist staff with expo, bussing, hosting, food running, and bar when necessary



Zone 421

• Graphic Designer

  • Jul 2019 - Jan 2022

  Social media management and content creation.Website design and maintenance.Communication with customers through email and via social media channels.Logo design and branding.Creation of marketing materials using the Adobe Suite Social media management and content creation.Website design and maintenance.Communication with customers through email and via social media channels.Logo design and branding.Creation of marketing materials using the Adobe Suite



Bloom Southern K

• United States
• Restaurants
• 1 - 100 Employee

• Bartender

  • Sep 2020 - Oct 2021

  • Assist in social media management and content creation• Greet and serve guests both at the bar and seated at tables. • Make recommendations to guests based on well-developed knowledge of beverage and food offerings. • Keep bar stocked with current wine offerings and spirits at the beginning and end of shifts as needed, cut fresh garnishes daily, and maintain a clean bar area at all times. • Maintain knowledge of craft cocktail recipes, wine varietals, and beer types. • Assist in social media management and content creation• Greet and serve guests both at the bar and seated at tables. • Make recommendations to guests based on well-developed knowledge of beverage and food offerings. • Keep bar stocked with current wine offerings and spirits at the beginning and end of shifts as needed, cut fresh garnishes daily, and maintain a clean bar area at all times. • Maintain knowledge of craft cocktail recipes, wine varietals, and beer types.



TD

• Pakistan
• Technology, Information and Media
• 1 - 100 Employee

• Head Teller

  • Oct 2016 - Sep 2019

  • Manage activity on teller line. • Open both personal and business accounts for new and existing members. • Conduct onboarding and training for new hires. • Lead weekly training/skill building sessions with employees and record daily observations of customer interactions. • Assist new and existing team members in skill development. • Manage daily, weekly, monthly, and quarterly operational procedures. • Create weekly schedules for staff. • Manage activity on teller line. • Open both personal and business accounts for new and existing members. • Conduct onboarding and training for new hires. • Lead weekly training/skill building sessions with employees and record daily observations of customer interactions. • Assist new and existing team members in skill development. • Manage daily, weekly, monthly, and quarterly operational procedures. • Create weekly schedules for staff.