Experience

A&D Mortgage LLC

• United States
• Financial Services
• 100 - 200 Employee

• Senior Underwriter

  • Jan 2022 - Present

  • Demonstrate a strong understanding of proprietary non-QM, Fannie Mae and Freddie Mac conventional guideline requirements. • Work alongside Account Executives and brokers with a solution-based mindset to close quality loans efficiently, with open communication. • Provide elite customer service to mortgage brokers around the country, building rapport, offering detailed analysis and instruction regarding conventional and non-QM guidelines. • Consistent high producer of quality loans, with the ability to manage daily files within turn-time. Show less



The Loan Store, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Senior Underwriter

  • Nov 2020 - Jan 2022

  • Obtained Level 3 signing authority, with the ability to work the most complex loans, shortly after joining the team. • Documented client interactions and file status using Encompass. • Shown to be a consistent top producer of new underwrites every month, while making difficult underwriting decisions and maintaining investor guidelines. • Obtained Level 3 signing authority, with the ability to work the most complex loans, shortly after joining the team. • Documented client interactions and file status using Encompass. • Shown to be a consistent top producer of new underwrites every month, while making difficult underwriting decisions and maintaining investor guidelines.



United Wholesale Mortgage

• United States
• Financial Services
• 700 & Above Employee

• Senior Mortgage Underwriter

  • Aug 2017 - Nov 2020

  • Demonstrated the ability to make important underwriting decisions based on a strong knowledge base and experience. • Documented client interactions and file status using Salesforce. • Developed a solid understanding of Fannie Mae and Freddie Mac conventional guidelines. • Demonstrated the ability to make important underwriting decisions based on a strong knowledge base and experience. • Documented client interactions and file status using Salesforce. • Developed a solid understanding of Fannie Mae and Freddie Mac conventional guidelines.



CDK Global

• United States
• Software Development
• 700 & Above Employee

• Client Technical Analyst II

  • Jan 2016 - Aug 2017

  • Provided troubleshooting support for automotive dealership websites and inventory in the US, Canada and Mexico, earning a solid reputation for efficiency, complex problem resolution and professionalism • Consistently maintained one of the highest levels of individual productivity in the Technical Support department • Selected to be part of multiple projects, including a member of the new hire mentoring team • Documented cases and establish course of action for resolution using Salesforce Show less



CareTech Solutions

• United States
• Information Technology & Services
• 300 - 400 Employee

• Problem Manager/SME

  • Jun 2014 - Jan 2016

  - Problem Manager/Subject Matter Expert for Avamere Health Services and Covenant Care account(s). - Served as second level support for all IT issues. - Trained all new analysts for Avamere. - Maintained necessary Knowledge Base articles. - Worked with/managed Windows Active Directory, Citrix environments, PointClickCare (PCC), Allscripts Homecare, Microsoft Office 365, etc. - Problem Manager/Subject Matter Expert for Avamere Health Services and Covenant Care account(s). - Served as second level support for all IT issues. - Trained all new analysts for Avamere. - Maintained necessary Knowledge Base articles. - Worked with/managed Windows Active Directory, Citrix environments, PointClickCare (PCC), Allscripts Homecare, Microsoft Office 365, etc.



Levy Restaurants

• United States
• Food & Beverages
• 700 & Above Employee

• Shift Supervisor, Security, Server

  • May 2011 - Jan 2014

  - Worked in a bustling, family oriented environment at Wrigley Field. - Recorded and delivered food and drink orders for guests and receive payment. - Checked IDs, greeted/assisted guests and maintained order in the bar. - Worked in a bustling, family oriented environment at Wrigley Field. - Recorded and delivered food and drink orders for guests and receive payment. - Checked IDs, greeted/assisted guests and maintained order in the bar.



The Real Chicago

• Chicago, IL

• Intern, Writer

  • Jun 2012 - Apr 2013

  - Conceptualized original story ideas, including feature stories, various online and blog contributions. - Reviewed plays, comedy acts, bar/restaurants, boutiques, museum exhibits and other attractions in Chicago. - Responsible for delivering stories on deadline, with interviews from various people of interest. - Invited to continue as a writer after completing internship. - Conceptualized original story ideas, including feature stories, various online and blog contributions. - Reviewed plays, comedy acts, bar/restaurants, boutiques, museum exhibits and other attractions in Chicago. - Responsible for delivering stories on deadline, with interviews from various people of interest. - Invited to continue as a writer after completing internship.



Aubree's Pizzeria & Grill Franchise Sales

• United States
• Restaurants
• 1 - 100 Employee

• Delivery Driver, Bar-back

  • May 2006 - May 2009

  - Worked in a late-night, neighborhood bar kitchen. - Took phone orders, delivered meals promptly, stocked bars, changed kegs and helped with the daily upkeep of the restaurant. - Worked in a late-night, neighborhood bar kitchen. - Took phone orders, delivered meals promptly, stocked bars, changed kegs and helped with the daily upkeep of the restaurant.



Busch's Fresh Food Market

• United States
• Retail
• 200 - 300 Employee

• Service Clerk, Cashier, Fish Clerk, Meat Clerk

  • Apr 2004 - May 2006

  - Began bagging groceries in high school, and eventually worked in the meat department as a clerk. - Learned valuable customer service techniques and developed a strong work ethic. - Began bagging groceries in high school, and eventually worked in the meat department as a clerk. - Learned valuable customer service techniques and developed a strong work ethic.