Experience

SameGoal
• United States
• Education
• 1 - 100 Employee
• Software Analyst

  • Nov 2022 - Present


RSM US LLP

• United States
• Accounting
• 700 & Above Employee

• Technology Consulting Associate

  • Jun 2022 - Nov 2022

  • Work with hundreds of businesses providing technical support • Create and complete cases to assist clients directly over the phone • Support a variety of client line-of-business applications and proprietary software • Provide server management and monitoring using Barracuda RMM and BeyondTrust • Supply in-depth support for all Windows operating systems and M365 services • Manage organizations through onsite servers, domain controllers, and Azure AD • Work with hundreds of businesses providing technical support • Create and complete cases to assist clients directly over the phone • Support a variety of client line-of-business applications and proprietary software • Provide server management and monitoring using Barracuda RMM and BeyondTrust • Supply in-depth support for all Windows operating systems and M365 services • Manage organizations through onsite servers, domain controllers, and Azure AD

• Technology Consulting Intern

  • Jun 2021 - Aug 2021

  • Work with hundreds of businesses providing technical support • Create and complete cases to assist clients directly over the phone • Support a variety of client line-of-business applications and proprietary software • Provide server management and monitoring using Barracuda RMM and BeyondTrust • Supply in-depth support for all Windows operating systems and M365 services • Manage organizations through onsite servers, domain controllers, and Azure AD • Work with hundreds of businesses providing technical support • Create and complete cases to assist clients directly over the phone • Support a variety of client line-of-business applications and proprietary software • Provide server management and monitoring using Barracuda RMM and BeyondTrust • Supply in-depth support for all Windows operating systems and M365 services • Manage organizations through onsite servers, domain controllers, and Azure AD



University of Wisconsin-Platteville

• United States
• Higher Education
• 700 & Above Employee

• Teacher's Aid

  • Feb 2021 - May 2021

  • Helped manage remote work and class structure during COVID-19 • Developed new relationships with faculty and students in the computer science department • Furthered experience in the end-to-end development process • Helped manage remote work and class structure during COVID-19 • Developed new relationships with faculty and students in the computer science department • Furthered experience in the end-to-end development process



Holiday World & Splashin' Safari

• United States
• Entertainment Providers
• 1 - 100 Employee

• IT Technician

  • May 2018 - Aug 2018

  Worked both individually and with the IT department to: * Run phone lines, fiber optics, and Cat-5 cables to new attractions and offices that were being built * Establish long range wireless network connections and upgrade network switches in key locations * Make software adjustments to a multitude of Point of Sale Machines in the park to make them run more efficiently * Install and replace network enabled security cameras Worked both individually and with the IT department to: * Run phone lines, fiber optics, and Cat-5 cables to new attractions and offices that were being built * Establish long range wireless network connections and upgrade network switches in key locations * Make software adjustments to a multitude of Point of Sale Machines in the park to make them run more efficiently * Install and replace network enabled security cameras



HOLIDAY FOODS AND GROCERIES, INC

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales Associate

  • Nov 2016 - Aug 2017

  * Trained new employees * Took inventory * Stocked shelves * Bagged groceries * Scheduled and unloaded deliveries * Trained new employees * Took inventory * Stocked shelves * Bagged groceries * Scheduled and unloaded deliveries



FISCHER FARMS LTD

• United Kingdom
• Farming
• 1 - 100 Employee

• Shipping Support

  • Aug 2014 - May 2017

  * Trained new employees * Assembled boxes * Organized pallets based on destination * Redesigned and implemented a more efficient inventory management process * Trained new employees * Assembled boxes * Organized pallets based on destination * Redesigned and implemented a more efficient inventory management process