Experience

Glacial Multimedia

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• PPC Specialist

  • Nov 2022 - Present



People's United Bank, N.A.

• United States
• Financial Services
• 700 & Above Employee

• Senior Commercial Relationship Administrator

  • Feb 2017 - Sep 2022

  *Assists lenders with building new and existing loans in programs such as Loan Vantage and Salesforce throughout loan closing process*Assist attorney's offices, insurance companies, and title agencies throughout loan-closing process.*Assist in activities required to maintain loan servicing systems subsequent to loan closings.*Process commercial participation loan transactions.*Assists in year-end reporting.*Analyze loan accounting system reports, research errors on loan accounts and process adjusting entries.*Prepares and updates monthly reports for senior management.*Enter information into the general ledger system, review work for accuracy and perform reconciliations. Show less

• Sales and Service Supervisor

  • Aug 2013 - Mar 2017

  *Discover and resolve customer issues on a daily basis*Productively coach and train customer service associates*Ability to discuss different bank products with a wide variety of customers based on their banking needs*In charge of balancing bank vault through Microsoft Excel, verifying cash sold and bought throughout the day.*Balanced bank vault spreadsheets on Excel, organizing sheets by date and balancing based off needs of the branch while staying under the branch’s cash limit*Updated the branches mortgage rates on a daily basis through editing on Excel through Microsoft Word, Ive created “Business Spotlight” flyers, posters, and take ones*Develop innovative ways to market bank products to customers in-branch and upselling to meet branch business goals Show less



Banana Republic

• United States
• Retail
• 700 & Above Employee

• Sales and Service Associate/ Marketing Coordinator

  • Sep 2011 - May 2015

  *Participated in multiple overnight rollouts of new seasonal clothes *Worked in Grand Central, one of the busiest stores in the city ($5 million a year) *Ability to handle multiple transactions, including, returns, store merchandise credits and exchanges *Ability to up-sell company credit cards to non-cardholders and comfortably discuss the benefits *Helped Visual Manager with creating marketing material such as in-store window displays, posters, etc *Participated in multiple overnight rollouts of new seasonal clothes *Worked in Grand Central, one of the busiest stores in the city ($5 million a year) *Ability to handle multiple transactions, including, returns, store merchandise credits and exchanges *Ability to up-sell company credit cards to non-cardholders and comfortably discuss the benefits *Helped Visual Manager with creating marketing material such as in-store window displays, posters, etc



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Aug 2009 - Aug 2011

  *Implemented promotions in order to drive store revenue *Conducted multiple floor set rollouts of new seasonal clothes *Participated in daily conference calls with district manager highlighting weekly goals, updates and roll-outs of new merchandise *Managed a staff of 40 to 60 employees on a daily basis *Interviewed potential employee candidates on a weekly basis based on the best needs of the company *Resolved customer satisfaction issues accurately and efficiently *Strategically placed marketing signage and promotional material throughout store for best exposure to customers *Inventory Management Show less