Experience

KW MAPS Coaching
• United States
• Real Estate
• 1 - 100 Employee
• MAPS Operations Coach

  • Jan 2019 - Present


BOLD Real Estate Consultants at Keller Williams Greater Cleveland Southwest

• Director Of Operations

  • Jan 2018 - Oct 2019

• Listing Manager

  • Feb 2017 - Dec 2017


Sears Outlet Stores, LLC
• United States
• Retail
• 200 - 300 Employee
• Store Manager

  • Aug 2016 - Feb 2017


Sears Holdings Corporation

• Operations Manager

  • Nov 2008 - Aug 2016

  - Executed customer focused strategies, policies and programs;- Selected, developed and managed performance of individuals using reports and store scorecards;- Executed business plans consistently across all departments and provided ongoing fact based feedback to Store Manager and appropriate businesses- I have worked at three locations; Canton (Nov. 2008), Mansfield (Apr. 2010), Dublin (Aug. 2015)

• Loss Prevention Manager

  • Oct 2004 - Nov 2008

  - Implemented and maintained all company programs and standards by management education, and associate awareness; - Leveraged all available resources (associates, reports, equipment) to most effectively and efficiently reduce inventory loss, safety related losses, and operating expenses;- Ensured that investigations were conducted and successfully concluded involving associate theft and violations of business conduct policies - I worked at two locations; Mansfield, Ohio and Canton, Ohio Show less

• Lead Merchandising-Pricing of Hard lines

  • Oct 2003 - Oct 2004

  - Assisted with scheduling, supervision of Hard Lines Merchandise Pricing associates, as well as training and coaching on product knowledge, merchandise presentation skills, inventory and price integrity skills and customer service tactics to enhance sales; - Assisted with training and coaching on product knowledge, merchandise presentation skills, price integrity skills and customer service tactics to enhance sales;- Ensured flawless execution of promotional ad setup/take down, accurate processing of price changes, and inventory adjustments Show less

• Consultative Sales Associate

  • Oct 1998 - Oct 2003

  - Consistently met company credit goals, protection agreements and sales per hour goals.