Zachary Obudho

Customer experience executive at Kyosk.app
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Contact Information
us****@****om
(386) 825-5501
Location
Nairobi County, Kenya, KE

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Bio

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Experience

  • Kyosk.app
    • Kenya
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Customer experience executive
      • Sep 2022 - Present

      -Customer Management-Customer Retention-Market Analysis-Support Sales-Service Improvement-Relationship Management-Reporting-Operational Excellence

    • Dispatch Associate
      • Sep 2021 - Sep 2022

      -Adherence to delivery windows set in operations-Ensure 100% dispatch of orders-Enforce use of Mpesa on each order delivered-Minimise Cash transaction-100% reconciliation after every delivery run-Ensure timely delivery of orders-Monitor and manage drivers

  • Kilimall - Affordable Online Shopping
    • Kenya
    • Retail
    • 100 - 200 Employee
    • Dispatch Supervisor
      • May 2020 - Aug 2021

    • warehouse and Logistic officer
      • Nov 2018 - Apr 2021

  • IDEALINK GRAPHICS
    • Kenya
    • Graphic Design
    • Office Administrator
      • Jan 2013 - Aug 2015

Education

  • University of Nairobi
    Bachelor of Arts - BA, economics and mathematics
    2014 - 2018
  • Homabay High School
    2008 - 2012

Community

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