Experience

Champlain College

• United States
• Higher Education
• 700 & Above Employee

• Help Desk Technician

  • Jan 2023 - Present

  Demonstrate effective communication and problem-solving skills by answering phone calls and responding to emails and support tickets. This positions requires technical and troubleshooting skills in order complete various tasks such as configuring devices, solving hardware issues, and managing client accounts. Demonstrate effective communication and problem-solving skills by answering phone calls and responding to emails and support tickets. This positions requires technical and troubleshooting skills in order complete various tasks such as configuring devices, solving hardware issues, and managing client accounts.



Town Of Wilmington

• United States
• Utilities
• 1 - 100 Employee

• Lifeguard

  • Jun 2019 - Aug 2022

  Seasonal Summer job, Life guarding at Silver Lake Town Beach. Duties include supervision of beach patrons and general duties. Seasonal Summer job, Life guarding at Silver Lake Town Beach. Duties include supervision of beach patrons and general duties.



The Leahy Center

• United States
• Computer and Network Security
• 1 - 100 Employee

• IoT Analyst

  • Feb 2021 - May 2022

  • Extract information from IoT devices, analyze pulled data, and assist in the determination of relevance to law enforcement organizations like the Secret Service • Individually evaluate and execute methods for extracting data from different types of devices using different programs including iMazing, ADB, and Axiom Process • Utilize an array of debugging methods to conduct hardware extraction • Extract information from IoT devices, analyze pulled data, and assist in the determination of relevance to law enforcement organizations like the Secret Service • Individually evaluate and execute methods for extracting data from different types of devices using different programs including iMazing, ADB, and Axiom Process • Utilize an array of debugging methods to conduct hardware extraction



The Leahy Center

• United States
• Computer and Network Security
• 1 - 100 Employee

• Technical Intern

  • Sep 2020 - Dec 2020

  • Performed research and made use of various resources to produce methods of creating a smart mirror device • Utilized Raspberry Pi hardware and smart mirror software technology to configure and assemble a smart mirror • Performed research and made use of various resources to produce methods of creating a smart mirror device • Utilized Raspberry Pi hardware and smart mirror software technology to configure and assemble a smart mirror