Experience

Barbour Orthopaedics & Spine

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2022 - Present

  • Maintain patient’s accounts, process transactions and file documents. • Properly addressing unsatisfied customers and precisely preparing a solution to assure satisfaction. • Manage emails and incoming calls from patients an attorneys. • Meet company’s sales goal and recommend products for patients • Maintain patient’s accounts, process transactions and file documents. • Properly addressing unsatisfied customers and precisely preparing a solution to assure satisfaction. • Manage emails and incoming calls from patients an attorneys. • Meet company’s sales goal and recommend products for patients



97.1 The Ticket

• United States
• Broadcast Media Production and Distribution

• Marketing Specialist

  • Feb 2019 - Oct 2021

  • Created marketing platform to promote company and network at social events • Identified areas for growth within the company based on market research • Established professional relationships with audience whom are interested in sports • Created marketing platform to promote company and network at social events • Identified areas for growth within the company based on market research • Established professional relationships with audience whom are interested in sports



FOX 47 (WSYM)

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Social Media Specialist

  • Aug 2017 - Dec 2018

  • Utilized social media platforms to increase audience engagement • Researched and created content for social media such as Twitter, Facebook, and other platforms • Maintained content calendar for posts and campaigns • Live broadcasted to audiences up to 100k viewers • Utilized social media platforms to increase audience engagement • Researched and created content for social media such as Twitter, Facebook, and other platforms • Maintained content calendar for posts and campaigns • Live broadcasted to audiences up to 100k viewers