Zachary Hightower

Cloud Security Engineer at stackArmor
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Location
Jacksonville, Florida, United States, US
Languages
  • English -

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Credentials

  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    May, 2022
    - Sep, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    May, 2021
    - Sep, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
    Cisco
    Jun, 2019
    - Sep, 2024
  • Cisco Certified Network Associate Service Provider Operations (CCNA)
    Cisco
    Jun, 2019
    - Sep, 2024

Experience

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Cloud Security Engineer
      • Mar 2022 - Present

      Systems Administration and Maintenance: Perform patching, vulnerability scanning, recovery/backups and technical support for AWS platform services, EC2 instances both Windows and Linux and container based workloads. This activity include cloud operations support and management of AWS services such as EC2, EBS, S3, RDS, WorkSpaces, AD etc. Logging, Monitoring and Alerting: Review and respond to security and operational events within the system within SLA's and operating… Show more Systems Administration and Maintenance: Perform patching, vulnerability scanning, recovery/backups and technical support for AWS platform services, EC2 instances both Windows and Linux and container based workloads. This activity include cloud operations support and management of AWS services such as EC2, EBS, S3, RDS, WorkSpaces, AD etc. Logging, Monitoring and Alerting: Review and respond to security and operational events within the system within SLA's and operating procedures. Demonstrate proficiency with CloudWatch agents, Splunk forwarders, CloudWatch Logs, Events and Metrics. Security and Compliance: Hardening and compliance with CIS benchmarks, DISA STIG's and remediate vulnerabilities as reported by security tools such as OpenSCAP, Tenable Nessus, Anchore, Twistlock amongst others. Includes security operations including response to anomalous events, blocking malicious traffic and automating response. Technical Support and Troubleshooting: Ensure system reliability and uptime by providing technical support, responding to events and conducting troubleshooting by reviewing logs, collecting data and analyzing the service components at the network, compute, application and user layers. Documentation: Demonstrate the ability to create diagrams and support documentation for FedRAMP, FISMA and CMMC projects including network diagrams, dataflow diagrams and standard operating procedures Show less Systems Administration and Maintenance: Perform patching, vulnerability scanning, recovery/backups and technical support for AWS platform services, EC2 instances both Windows and Linux and container based workloads. This activity include cloud operations support and management of AWS services such as EC2, EBS, S3, RDS, WorkSpaces, AD etc. Logging, Monitoring and Alerting: Review and respond to security and operational events within the system within SLA's and operating… Show more Systems Administration and Maintenance: Perform patching, vulnerability scanning, recovery/backups and technical support for AWS platform services, EC2 instances both Windows and Linux and container based workloads. This activity include cloud operations support and management of AWS services such as EC2, EBS, S3, RDS, WorkSpaces, AD etc. Logging, Monitoring and Alerting: Review and respond to security and operational events within the system within SLA's and operating procedures. Demonstrate proficiency with CloudWatch agents, Splunk forwarders, CloudWatch Logs, Events and Metrics. Security and Compliance: Hardening and compliance with CIS benchmarks, DISA STIG's and remediate vulnerabilities as reported by security tools such as OpenSCAP, Tenable Nessus, Anchore, Twistlock amongst others. Includes security operations including response to anomalous events, blocking malicious traffic and automating response. Technical Support and Troubleshooting: Ensure system reliability and uptime by providing technical support, responding to events and conducting troubleshooting by reviewing logs, collecting data and analyzing the service components at the network, compute, application and user layers. Documentation: Demonstrate the ability to create diagrams and support documentation for FedRAMP, FISMA and CMMC projects including network diagrams, dataflow diagrams and standard operating procedures Show less

    • United Kingdom
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Network Engineer 1
      • Aug 2017 - Mar 2022

      Managed the entire networking stack across three locations, Switches Routers, ASA, WLC, and APs. Managed the build out of a new server room and all IDFs for the complete remodel of the companies HQ Managed Jira/Atlastian/Slack to ensure all parties have access to everything they require Work with a wide range of Cisco products such as ISE, Meraki, Umbrella, Anyconnect, and IOS. Work with active directory, exchange, office 365, dhcp, dns, windows server 2016 Work with Kace to do… Show more Managed the entire networking stack across three locations, Switches Routers, ASA, WLC, and APs. Managed the build out of a new server room and all IDFs for the complete remodel of the companies HQ Managed Jira/Atlastian/Slack to ensure all parties have access to everything they require Work with a wide range of Cisco products such as ISE, Meraki, Umbrella, Anyconnect, and IOS. Work with active directory, exchange, office 365, dhcp, dns, windows server 2016 Work with Kace to do scripted updates, managed installs, asset management, and System deployment Work with Bomgar for end user troubleshooting. Work with citrix and cisco anyconnect to provide a desktop environment for all PCI-DSS employees both onsite and remote. Work with genetec interaction for the phone system. Use tenable for security alerts and build reports for any out of date application or program with any known vulnerabilities and address them. Work with outside contractors to provide a variety of services. Train new IT employees Show less Managed the entire networking stack across three locations, Switches Routers, ASA, WLC, and APs. Managed the build out of a new server room and all IDFs for the complete remodel of the companies HQ Managed Jira/Atlastian/Slack to ensure all parties have access to everything they require Work with a wide range of Cisco products such as ISE, Meraki, Umbrella, Anyconnect, and IOS. Work with active directory, exchange, office 365, dhcp, dns, windows server 2016 Work with Kace to do… Show more Managed the entire networking stack across three locations, Switches Routers, ASA, WLC, and APs. Managed the build out of a new server room and all IDFs for the complete remodel of the companies HQ Managed Jira/Atlastian/Slack to ensure all parties have access to everything they require Work with a wide range of Cisco products such as ISE, Meraki, Umbrella, Anyconnect, and IOS. Work with active directory, exchange, office 365, dhcp, dns, windows server 2016 Work with Kace to do scripted updates, managed installs, asset management, and System deployment Work with Bomgar for end user troubleshooting. Work with citrix and cisco anyconnect to provide a desktop environment for all PCI-DSS employees both onsite and remote. Work with genetec interaction for the phone system. Use tenable for security alerts and build reports for any out of date application or program with any known vulnerabilities and address them. Work with outside contractors to provide a variety of services. Train new IT employees Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Open lab Technician
      • Jun 2015 - Aug 2017

      Maintained university IT lab and equipment. Managed and reset configurations as needed on cisco switches and routers; replaced hardware as needed. Assisted avg. 60 students / week with hands-on IT projects and training.

    • Florida Leadership Experience Program
      • Mar 2015 - Jun 2015

      I worked with the school’s student life department in a leadership position to engage more students in college events. We expanded our outreach more in the digital sphere, and revamped our sign-in system to be a digital one instead of a paper based one.

    • Service Technician
      • Mar 2014 - Dec 2014

      Operated independently to solve software and hardware problem to multiple small businesses Assessed incident reports and triaged responses accordingly to business needs and location. Operated independently to solve software and hardware problem to multiple small businesses Assessed incident reports and triaged responses accordingly to business needs and location.

Education

  • Florida State College--Jacksonville
    Bachelor of Applied Science - BASc, Computer Systems Networking & Management
    2015 - 2017
  • Florida State College at Jacksonville
    Associate's Degree, Information Technology and Security
    2009 - 2011

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